TweetMyJobs was selected as a finalist from over 1,900 nominees for excellence in customer service.
TweetMyJobs, a global leader in social and mobile recruiting, was twice named a finalist in the ninth annual Stevie® Awards for Sales & Customer Service and will ultimately be a Gold, Silver, or Bronze Stevie Award winner in two categories:
TweetMyJobs, a division of CareerArc, competed amongst over 1,900 nominations from organizations worldwide – an increase of 27% over 2014. The Stevie® Awards finalists were determined by the average scores of 139 professionals worldwide, acting as preliminary judges.
Customer service is the cornerstone of CareerArc’s culture. TweetMyJobs Client Success Managers (CSMs) participate in the organization’s technology product design process to provide feedback and help create the tools that their customers need and want.
A recent customer satisfaction survey conducted in October 2014 revealed that TweetMyJobs CSMs scored an overall 90% satisfaction rating. 95% of respondents rated their CSM as either Very Professional or Extremely Professional. 98.4% of respondents said their CSMs were effective in addressing their questions and concerns.
“Recognition from the Stevie Awards is a great validation of our customer-first philosophy,” said CareerArc CEO Robin D. Richards.
The Stevie Awards final results will be announced during a gala banquet on Friday, February 27 at the Bellagio Hotel in Las Vegas, Nevada. Finalists from the U.S.A. and several other nations are expected to attend.
More than 100 members of several specialized judging committees will determine the Gold, Silver and Bronze Stevie Award placements from among the Finalists during final judging, to take place January 26 - February 4.
“The Stevie Awards for Sales & Customer Service continues to be the fastest-growing of our international awards programs,” said Michael Gallagher, president and founder of the Stevie Awards. “The sheer number of nominations is matched by the increasing quality of those nominations. We congratulate all of this year’s Finalists and wish them well in the next phase of judging.”
TweetMyJobs, a division of CareerArc, is the leading social and mobile recruiting solution helping today’s employers reach the 21st century job seeker. TweetMyJobs’ powerful Software-as-a-Service (SaaS) solution enables organizations to distribute their jobs socially, amplify their employment brand, and hire targeted talent, faster. Through automated job distribution to the largest combined network of social, mobile and online platforms, coupled with best-in-class customer care, TweetMyJobs gives thousands of organizations, including many of the Fortune 500, a social edge in acquiring top talent.