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Company: Academy Sports + Outdoors
Location: Katy, TX
Career Level: Associate
Industries: Retail, Wholesale, Apparel

Description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

Job Description:

Education:

  • High school diploma or equivalent required
  • Bachelor's degree in Business, Marketing, Retail Management or relevant field of study preferred

Work Experiences:

  • 3+ years of retail operations, marketing or merchandising experience required
  • Additional experience in corporate communications or task management preferred

Skills:

  • Exceptional writing and editing communication skills
  • Demonstrated strong writing skills to simplify complex messages
  • Ability to make decisions thoroughly that will impact the entire chain and drive positive results
  • Demonstrated skills and knowledge in leveraging both digital and transitional internal channels to create impactful communications that drive execution, awareness and engagement
  • Experience supporting and developing creative design content for presentations
  • Detail oriented, proven organizational and time management skills
  • Ability to manage multiple projects effectively and work with cross-functional team members
  • Creative and innovative communications thinker
  • Excellent customer service skills
  • Flexible, change embracing in a rapidly evolving work environment

Responsibilities:

  • Manage the inbound and outbound communication tools and process by gathering and developing content and partnering with Retail Stores, Marketing, Planning, Merchant, and Replenishment organizations to publish in a timely manner
  • Develop gameplans and tools that impact the entire chain by helping stores effectively execute the plan to achieve our goals
  • Originate outgoing tasks and support incoming communications between corporate and stores, ensuring that all messages are consistent with the corporate strategy, tone of voice and brand, leading to maximizing store productivity, driving sales, and enhancing customer experience
  • Partner with cross-functional teams to continuously improve our inbound communication system and enhance the communication process for both stores and corporate teams
  • Monitor and direct incoming store communications to answer questions, issues or needs more efficiently and in a timely manner
  • Continuously leverage field teams to ensure their voice is heard and responded to, to improve business practices and to understand future communication enhancement opportunities
  • Gather and compile results of in-store customer and team member feedback to communicate initial insights and learnings to improve the in-store experience and drive sales
  • Develop a thorough understanding of Academy policies, procedures and safety rules
  • Responsibilities may change; team members may be required to perform other tasks as assigned

Physical Requirements & Attendance

  • Acceptable level of hearing and vision to perform job duties
  • Adhere to company work hours, policies, procedures and rules governing professional staff behavior
Full time Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.


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