Sr. Manager, Business Planning Job Listing at AMD in Austin, TX (Job ID 69068-en-us)

Description

WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. 

AMD together we advance_

The Role

The Senior Manager, Business Planning will serve as the strategic and operational leader for AMD's Customer Engagement Centers (CECs), driving transformational stakeholder experiences that reflect AMD's innovation and thought leadership. This highly visible role will oversee the planning, execution, and continuous improvement of stakeholder briefing operations across five CECs in North America and Ireland. The ideal candidate will bring a blend of strategic acumen, operational excellence, and customer-centric innovation to inspire high-impact engagements that strengthen AMD's global market presence and deepen customer relationships.

Key Responsibilities

• Develop and execute short- and long-term strategic plans for CEC operations, ensuring alignment with AMD's business objectives, GTM priorities, and corporate vision.
• Drive annual and quarterly planning cycles, including resource forecasting, KPI definition, and performance analysis to support global growth and customer success.
• Partner with Sales, Marketing, Strategy and Business Unit leaders to shape a global roadmap for customer engagement programming.
• Oversee the planning and execution of dynamic product demonstrations that highlight AMD's innovation, performance leadership, and real-world value.
• Maintain a deep appreciation for the breadth and depth of AMD's product portfolio, ensuring demo content is always current, relevant, and aligned with evolving business priorities.
• Direct daily operations across the CECs—ensuring seamless execution of AV/IT, security, hospitality, concierge, and facility functions.
• Own the full lifecycle of customer briefings, from request intake and agenda planning to event delivery and post-engagement analysis.
• Manage capacity planning, scheduling, vendor relationships, and operational budgets across multiple sites.
• Lead the development of personalized, scalable customer programs—including immersive demos, multi-customer forums, and strategic briefings for high-value accounts.
• Ensure that all engagements are aligned with AMD's brand narrative, technology priorities, and executive messaging.
• Innovate new engagement formats and experiential offerings based on evolving customer needs and competitive benchmarks.
• Lead, mentor, and inspire a high-performing, diverse, and geographically distributed team of site managers, program coordinators, and support staff across CEC locations.
• Promote an inclusive culture that values collaboration, accountability, and continuous improvement.
• Foster alignment and partnership with stakeholders in Sales, Product, Communications, and Executive teams to ensure customer engagement is a shared success metric.
• Leverage strong project management skills to drive team execution, manage complex timelines, and ensure flawless program delivery across multiple sites.
• Drive enhancements in briefing management systems (e.g., Nexus), including integration with Salesforce and reporting dashboards to enable data-driven decisions.
• Oversee content and functionality of internal platforms such as AMD Connect to streamline program visibility and access.
• Define and implement metrics to evaluate program effectiveness, customer satisfaction (CSAT), and ROI of customer engagements.
• Translate data into actionable insights and strategic recommendations for senior leadership and cross-functional stakeholders.

Preferred Experience

• Deep understanding of semiconductor industry dynamics, enterprise sales cycles, and customer decision-making journeys.
• Proven ability to design and deliver high-touch experiences that influence strategic outcomes.
• Agile leader who thrives in a fast-paced, matrixed environment with global scope.
• Passionate about customer advocacy, storytelling, and operational excellence. 
• Exceptional project management and organizational skills.

Academic Credentials

• Bachelor's degree in business, Marketing, Communications, or a related field
• Progressive experience in strategic planning, customer engagement, or operations—ideally in the technology or semiconductor sector.
• Demonstrated success in leading multi-site teams and cross-functional program execution.
• Strong executive presence with excellent verbal, written, and interpersonal communication skills.
• Expertise with briefing center platforms, CRM tools (e.g., Salesforce), and customer experience technologies.

Location:

Austin, TX

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Benefits offered are described:  AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.