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Company: Arizona Department of Economic Security
Location: Phoenix, AZ
Career Level: Associate
Industries: Government, Nonprofit, Education

Description

DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
INFORMATION SECURITY ANALYST Job Location: Office of Inspector General (OIG)
2200 North Central Avenue, Phoenix, Arizona 85004
www.azdes.gov Posting Details: Salary: $60,810.30 - $70,000 
Grade: 22
Closing Date: April 30, 2025 Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES' video. Come Join the DES Team!

The Department of Economic Security, Office of Inspector General (OIG) is seeking an experienced and highly motivated individual to join our team as an Information Security Analyst. The Information Security Analyst is responsible for testing, implementation, and directing potential upgrades and improvements to the Appellate Processing System (APS). This individual will be the liaison between the development team and Appellate Service Administration (ASA) and Office of the Inspector General (OIG) leadership regarding changes to the system.

This position may offer the ability to work remotely within Arizona based upon the department's needs and continual meeting of expected performance measures.

The state of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Essential Responsibilities include but are not limited to:

• Under the supervision of the Appellate Services Administrator and in conjunction with the Department of Technology Services the Systems Information Analyst is responsible for maintaining and testing the Appellate Processing System (APS) system for potential flaws, generate and track testing mechanisms to ensure system stability.
• Provide support and maintenance of APS, including modifying system assets, access to the system, and modifying templates. Performs fault isolation by validating, isolating, and correcting faults, and verifying service restoration with customers. Monitors logs and manages user accounts.
• Facilitate meetings between Division of Technology Services and Office of the Inspector General leadership to provide updates and address concerns regarding technical issues within the Appellate Service Administration. Processes, documents, and coordinates resolution of trouble calls with help desk.
• Create training materials, operational manuals, and produce ad-hoc reports as needed.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
• General knowledge of information security technologies the areas of risk assessment, compliance and vulnerability management.
• Google Workspace Applications, including Gmail, Docs, Sheets, Slides, Drive, Meets, and other applications.
• Microsoft Applications, including Office Suite and Microsoft Windows Servers.
• Qualitative and Quantitative methods for gathering data and assessing and improving effectiveness.
• Principles of strategic planning, financial management, policy analysis, program evaluation and resource allocation.
• Federal, state and local statutes and Administrative Code.

Skill in:
• Performing statistical research and analysis.
• Preparing clear, concise, and accurate oral and written reports.
• Identifying risk and developing methods of mitigation.
• Familiar with Agile Methodology and Scrum Ceremonies.
• A strong knowledge of HTML, JavaScript (ES6), and CSS.
• Experience with advanced SQL and relational databases.
• Strong customer service skills.
• Excellent interpersonal, written and oral communication skills.

Ability to:
• Research and analyze data, drawing valid conclusions.
• Present accurate findings clearly, both orally and in writing.
• Recommend feasible improvements that affect program efficiency and effectiveness.
• Develop project plans that are mutually acceptable to program management and other stakeholders.
• Coordinate resources.
• Ability to synthesize feedback and adjust plans accordingly.
• Prioritize tasks to meet deadlines.
• Integrate and interpret complex information.
• Establish effective working relationships with those contacted in the course of work.

Selective Preference(s):

The ideal candidate for this position will have:

• N/A

Pre-Employment Requirements:

• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions.
• If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
• Associate's degree plus 1 – 3 years of experience in information security analysis (or equivalent experience).

Benefits:

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please contact Benson Walker at (480)318-4150 or email Bensonwalker@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 318-4150. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.


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