Description
CareerArc Code CA-JR #LI-JR1 Remote: #LI-Remote This Is Helix. Powered by You.
At BMC Helix, we don't do ordinary. We're the AI-native engine behind the world's most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.
We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.
We are the change makers. With decades of leadership and established trust in IT service and operations management, we're scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.
We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world. Our SaaS Ops department focuses on delivering SaaS excellence and a great SaaS experience for our customers. We continuously grow by adding and implementing the most cutting-edge technologies and investing in Innovation! Our team is a global and versatile group of professionals, so if you're looking for a place where your ideas will be heard – this is the place for you!
Lead DevOps / Platform Engineer – Kafka & OpenSearch
The Lead DevOps / Platform Engineer – Kafka & OpenSearch will drive the strategic design, automation, and operations of large-scale data platform services, with a strong emphasis on event streaming (Kafka) and search/analytics (OpenSearch). This role involves building resilient, scalable pipelines, managing infrastructure with modern DevOps practices, and ensuring the performance, reliability, and cost-efficiency of mission-critical systems. You will partner with global engineering, database, and platform teams to deliver automation, observability, and orchestration frameworks that support enterprise-wide data services. As a lead contributor, you'll tackle complex challenges, guide technical direction for Kafka and OpenSearch services, and align DevOps strategies with business objectives and organizational goals.
Here is how, through this exciting role, YOU will contribute to BMC's and your own success:
- Architect, deploy, and operate highly available Kafka and OpenSearch clusters for large‑scale streaming, search, and observability workloads.
- Define patterns for scaling, data retention, replication, and disaster recovery across hybrid and distributed environments.
- Optimize performance, reliability, and cost efficiency for multi‑tenant data platforms.
- Lead adoption of Terraform, Ansible, Jenkins, and GitOps workflows to automate provisioning, configuration, patching, and upgrades.
- Implement automated schema management, connector deployments, and data ingestion pipelines for Kafka topics and OpenSearch indices.
- Design CI/CD workflows that integrate with streaming and search services.
- Deploy and manage Kafka, OpenSearch, and supporting services on Kubernetes using Helm charts and operators.
- Ensure resilient orchestration of stateful workloads and efficient resource utilization.
- Build observability frameworks for Kafka brokers, topics, consumers, and OpenSearch nodes, including metrics, logging, and alerting.
- Partner with SRE and platform teams to meet 99.99% uptime SLAs and proactively mitigate issues.
- Enforce RBAC, encryption, auditing, and compliance controls for sensitive data streams and search indices.
- Automate vulnerability patching, certificate management, and security hardening across platforms.
- Drive initiatives that reduce operational overhead, improve reliability, and optimize financial efficiency.
- Mentor engineers on best practices for distributed data systems and platform engineering.
- Align DevOps strategies with business goals around performance, uptime, and cost.
To ensure you're set up for success, you will bring the following skillset & experience:
- Bachelor's degree (or equivalent experience) in Computer Science, Engineering, Information Systems, or related field.
- 10+ years of DevOps, Platform, or SRE experience with distributed data services
- Hands-on experience with Terraform, Ansible, Kubernetes, and CI/CD automation.
- Strong background in database DevOps, data operations, or cloud database automation.
- Deep knowledge of Kafka, OpenSearch, and large-scale data platforms.
- Advanced knowledge of Terraform, Ansible, CI/CD tooling, Kubernetes, and database automation.
- Advanced proficiency with IaC, GitOps, and CI/CD workflows.
- Skilled in multi-cloud and on-premises integrations.
- Proficiency with Python, Bash, and automation frameworks.
- Strong cross-functional leadership with global teams.
- Anticipates and resolves scaling, reliability, and cost challenges.
- Experience supporting PostgreSQL, Oracle, SQL Server, and/or modern data platforms.
- Skilled in building, optimizing, and automating data pipelines for large-scale operations.
- Aligns DevOps automation with business vision and cost savings.
- Works closely with DBAs, Data Engineers, and cross-functional stakeholders.
- Clearly explains complex technical solutions to both technical and non-technical audiences.
- Anticipates and mitigates risks to maintain database reliability and performance.
- Stays ahead of evolving data technologies and prepares the team for adoption.
- Provides technical mentorship in DevOps and database automation best practices
Nice to Have: (any certifications)
- Kafka certifications (Confluent or equivalent)
- Cloud: AWS/Azure/GCP/OCI DevOps or Database certifications.
- IaC & Automation: HashiCorp Terraform Professional, Ansible Automation certifications.
- Containerization: Docker Certified Associate, Certified Kubernetes Administrator (CKA).
- DevOps: DevOps Institute certifications (DevOps Foundation, DevSecOps Engineering).
#LI-Remote
Why Work Here? Because You'll Matter.
We're not hiring for roles—we're hiring for impact. At Helix, you'll solve hard problems, build smart solutions, and work with people who challenge and champion you. You'll see your ideas come to life—and your work make a difference.
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed in—you'll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.
At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $129,375 - $215,625
Min salary 129,375Why Work Here? Because You'll Matter.
We're not hiring for roles—we're hiring for impact. At Helix, you'll solve hard problems, build smart solutions, and work with people who challenge and champion you. You'll see your ideas come to life—and your work make a difference.
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed in—you'll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
Mid point salary 172,500 Max salary 215,625 Min Salary - NEW 129,375 Max Salary - NEW 215,625recruiter_code
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