Description
CareerArc Code CA-DN #LI-DN1 Hybrid: #LI-Hybrid This Is Helix. Powered by You.
At BMC Helix, we don't do ordinary. We're the AI-native engine behind the world's most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.
We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.
We are the change makers. With decades of leadership and established trust in IT service and operations management, we're scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.
We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world. Are you motivated and inspired by innovation? Are you ready to join a company that puts technology at the forefront of business transformation? If so, you're the kind of person we're looking for. Being an Innovation Catalyst requires a unique ability to identify, initiate and implement meaningful change. It's about an unrelenting commitment to help customers make incredible things happen with technology. At BMC, we change how people work with and look at technology. We are Innovation Catalysts. BMC Helix is the market leader in Consolidated Service Desk and IT Service Management solutions, with development sites in California, Texas, Canada, Israel and India. Join a very successful business with market leading product lines. Be one of the members of the R&D team as we continue to grow our existing business and expand into adjacent markets.
Here is how, through this exciting role, YOU will contribute to BMC Helix's and your own success:
• Lead the development of core features and modules for the Helix ITSM/ITOM platform.
• Architect, design, and implement microservices using modern frameworks and technologies like Java, Spring Boot, Kubernetes, and RESTful APIs.
• Ensure high-quality code by adhering to best practices and industry standards.
• Collaborate with Product Managers to understand requirements and align technical solutions with business goals.
• Mentor and guide junior developers, fostering a culture of innovation and technical excellence.
• Work closely with Quality Engineers to define robust testing strategies, including automated and performance testing.
• Drive innovation through R&D, focusing on enhancing AI-driven capabilities in areas like predictive analytics and automation.
• Analyze and resolve complex technical issues, ensuring scalability and performance of the product.
• Collaborate with DevSecOps teams to ensure seamless CI/CD pipelines and maintain product security standards.
• Participate in product deployment, upgrade, and security processes, ensuring compliance with industry regulations.
• Incorporate user feedback into product enhancements, ensuring alignment with customer needs and market trends.
• Act as a technical liaison for key customers during critical escalations.
To ensure you're set up for success, you will bring the following skillset & experience:
• Bachelor's or master's degree in computer science/IT, Engineering, or related field.
• 10+ years in software development, with at least 2+ years as Technical Lead or equivalent.
• Proficient in Java (11+), Spring Boot, RESTful API development, and Microservices architecture.
• Experience in designing and developing complex framework and platform solutions with practical use of design patterns.
• Expertise with unit/integration testing, test driven development and related modern best practices/technologies
• Experience with open-source Java frameworks such as OSGI, Spring, Hibernate, Maven, JSecurity, JMS, JPA, JTA, JDBC.
• Experience with server-side issues such as caching, clustering, persistence, security, SSO, state management, high scalability/availability, and failover.
• Experience implementing Business Process Management software and integrating complex enterprise systems.
• Experience with PostgreSQL, Oracle or MS-SQL databases and Aspect oriented architectures.
• Good understanding of web services and SOA standards like REST, SOAP, XML, etc.
• Good understanding of microservices architecture, including Kubernetes, Docker and Kafka
• Excellent communication skills: demonstrated ability to explain complex technical issues to both technical and non-technical audiences.
• Must have strong decision-making skills; take-charge personality, and the ability to drive a plan to completion.
• Experience with open-source participation and Apache projects, patent process, in depth knowledge of App server architectures and SaaS or PaaS enabling platforms is a big plus.
• Hands-on experience with container orchestration tools like Kubernetes and Docker.
• Knowledge of DevSecOps tools (e.g., Jenkins, Terraform, Helm, Ansible) and security practices.
• Familiarity with cloud platforms (AWS, Azure, GCP) and SaaS environments.
• Strong communication and leadership abilities.
• Problem-solving mindset with a customer-first approach.
• Ability to manage multiple priorities in a dynamic, fast-paced environment.
Any experience in implementing AI\ML, Gen AI in enterprise applications is huge plus.
Whilst these are nice to have, our team can help you develop in the following skills:
• Knowledge of ITIL/ITSM processes and tools.
Why Work Here? Because You'll Matter.
We're not hiring for roles—we're hiring for impact. At Helix, you'll solve hard problems, build smart solutions, and work with people who challenge and champion you. You'll see your ideas come to life—and your work make a difference.
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed in—you'll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 4,542,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.
We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.
(Returnship@BMC)
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
Min salary 3,407,100Why Work Here? Because You'll Matter.
We're not hiring for roles—we're hiring for impact. At Helix, you'll solve hard problems, build smart solutions, and work with people who challenge and champion you. You'll see your ideas come to life—and your work make a difference.
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed in—you'll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
Mid point salary 4,542,800 Max salary 5,678,500 Min Salary - NEW 3,407,100 Max Salary - NEW 5,678,500recruiter_code
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