HR Operations Specialist Job Listing at City National Bank in Los Angeles, CA (Job ID 10797)

Description

HR OPERATIONS SPECIALIST WHAT IS THE OPPORTUNITY? This position is responsible for the timely, accurate and efficient maintenance and audit of colleague information that meets the company's operational and legal obligations for data integrity and recordkeeping. Administer bank-wide programs, as the primary lead or back-up, such as transportation (parking, car pool, required surveys, etc.), I-9 recordkeeping (citizenship/work authorization documentation), contractor background checks, and subpoena responses. Perform various transactions in support of the establishment and maintenance of colleague data and records. Ensure timely and organized process. Follow established guidelines and apply detailed knowledge of HR practices and processes. Recommend process change/improvement for the most efficient operations. This position will also be responsible for colleague records management and will serve as back up for other HR Operation Specialists. What you will do

• Ensure new hire data flows from recruitment system (e.g., ADP Recruitment Management) to Human Resources "core" system of record (UltiPro Ultimate Software). Complete required new hire data entry.
• Complete new hire onboarding requirements, including obtaining NT ID, email address, and Social Security verification.
• Data entry and processing of employment transactions such as hires, transfers, promotions, and change of status into HR system. Ensure that appropriate documentation and approval is obtained for colleague employment data changes. Resolve any data inconsistencies with managers or HR staff.
• Audit data entry performed by other HR Specialists.
• Administer Colleague Self-Service and Manager Self-Service. Audit transactions, ensure supervisors update the appropriate job related changes, research discrepancies and manage the workflow to ensure transactions are posted accurately and on time.
• Maintain colleague electronic personnel records - upload new hire documents and scan colleague personnel documents.
• Review, coordinate and respond to colleague subpoenas for records.
• Maintain I-9 forms in accordance with company and regulatory requirements. Ensure all forms are accounted for and accurately completed according to legal requirements. Follow-up on all expiring documentation and obtain current data. Coordinate with third-party vendor as necessary.
• Coordinate background checks and fingerprinting for all contractors. Escalate any issues to the appropriate HR Business Partner.
• Provide support to colleagues and managers including responding to department email and telephone calls.
• Administer the bank-wide parking and transportation program including maintaining records of colleague and company parking costs, modes of transportation consistent with the AQMD standards, processing parking changes and corresponding colleague payroll deductions, and audit and processing of corresponding invoices. Ensure communication online or by paper is current.
• Coordinate all archive and retrieval of records for the HR Division.
• Other duties as assigned.

Must-Have*

• Bachelor's Degree or equivalent
• Minimum of 2 years of functional experience with UltiPro or other SaaS HR Systems.

Skills and Knowledge

• Technical HRS knowledge - Min. 2 years HR data processing experience, including Manager Self Service Workflow Administration preferred.
• Functional knowledge of HR (HRS, Payroll, Benefits, Compensation, Recruitment and general HR processes).
• Experience with UltiPro systems a plus.
• Ability to apply critical thinking and sensitivity to problem solving.
• Effective verbal and written communication skills.
• Detail oriented, ability to prioritize and be well organized.
• Ability to work independently, multi-task, and manage constantly changing priorities.
• Strong quality control orientation - accuracy and thoroughness in work quality.
• Intermediate to advanced level of Microsoft Office products. Intermediate level skills in MS Word, Excel.
• Ability to maintain high-level of confidentiality and possesses the professional maturity to handle highly sensitive and confidential information.
• Customer service minded and ability to work cross-functionally with a wide range of colleagues at various levels.
• Bachelor's Degree in Human Resources or minimum of 2 years related experience.

Compensation Starting base salary: $22.27 - $33.43 per hour. Exact compensation may vary based on skills, experience, and location.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks. ABOUT CITY NATIONAL
City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.

*City National Bank does business in Miami and the state of Florida as CN Bank.

For more information about City National, visit cnb.com. EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION
City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.

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