Department Performance Specialist Job Listing at City of Edmonton in Edmonton, AB (Job ID 51843)

Description

If you are driven by curiosity, excel at strategic thinking and translating abstract ideas into concrete actions, enjoy working in fast-paced, complex environments, and want to be part of a team that works on different kinds of initiatives to help City Operations prepare for Edmonton's future service delivery, this role may be right for you!

Reporting to the Manager of Business Planning and Performance (BPP), the Department Performance Specialist will deliver Enterprise Performance Management (EPM) expertise to ensure the City Operations department continuously improves and matures performance planning, measurement and public reporting to ensure service effectiveness, help achieve objectives, and provide value to residents. The BPP unit works with partners in City Operations, Service Innovation and Performance, and Department Strategy to support strategic, corporate and service planning that balances today's economic, social and political realities with tomorrow's operational needs.

The Department Performance Specialist will contribute to the development of strategy and planning projects by leading and supporting EPM planning, monitoring and reporting, and improvement for the City Operations department and its four branches (Edmonton Transit Service, Fleet and Facility Services, Parks and Roads Services, and Waste Services) in alignment with service standards, department and corporate objectives, and City Council direction.

What will you do?

• Provide strategic advice, support and technical expertise on performance management for projects, initiatives and service delivery for the City Operations department and its branches
• Contribute to corporate, department and branch business strategies, plans, budgets, methodologies and tools, in alignment with the City's Strategic Planning Framework
• Conduct performance planning, tracking, and reporting and improvement to support ongoing performance management, and prepare recommendations for department and branch leaders to address the changing needs of the department and corporation
• Contribute to the design, implementation and continuous improvement of unit level processes and practices related to strategy, business planning, performance management, risk management, policy and change management