Donor Engagement Specialist - Fund Development Division Job Listing at City of Edmonton in Edmonton, AB (Job ID 55189)

Description

Are you passionate about connecting people with causes they care about? Do you enjoy using strategy, data, and collaboration to grow community support and strengthen donor relationships? EPL is seeking a Donor Engagement Specialist (14-month term) to help more Edmontonians discover and support one of the city's most loved public institutions - the Library. 

Reporting to the Fund Development Manager, you will work with the rest of the Marketing, Communications, and Fund Development portfolio and internal teams to plan and manage fundraising campaigns, support major gifts, and grants, track donor interactions to guide strategy, and help create exceptional experiences for EPL donors and supporters through events, communications, and personalized engagement. 

Key responsibilities:   Fundraising Planning

• Plan, implement, and evaluate multi-channel fundraising strategies for donor acquisition and retention, including direct mail, monthly giving, and staff giving.
• Coordinate and support major gift initiatives, sponsorships, and grant submissions, including research, application, and liaising with the Financial Services team as required.
• Track fundraising outcomes, analyze campaign performance data, and present insights to leadership to help guide strategy and improve future campaigns.

  Stewardship & Donor Experience

• Help recognize and retain donors through thoughtful communication and engagement. Contribute to creating an excellent donor experience at every stage of the giving journey.
• Plan, coordinate, and execute donor engagement and stewardship events (virtual and in-person), including logistics, timelines, and post-event follow-up.
• Use EPL's donor database (DonorPerfect) to track donor interactions, maintain engagement records, and support reporting requirements. Monitor trends to inform stewardship activities.

  Donor Communication & Events

• Write or contribute to donor communications, newsletters, and other materials that engage and inform supporters.
• Lead or assist in writing proposals and grants for corporate and foundation funding opportunities, as needed.
• Plan, coordinate, and execute donor engagement events, including logistics, timelines, and communications before, during, and after events.
• Work closely with the Marketing & Communications teams to align fundraising strategies, messaging, and materials.

Donor Recognition & Impact Storytelling

• Assist in developing donor recognition strategies, including acknowledgements, impact communications, and naming or recognition opportunities where appropriate.
• Help collect and share impact stories that demonstrate how donor support advances EPL programs and services.

Operational & Team Support

• Support the Fund Development Manager with day to day operational tasks, planning documents, and briefing materials as needed.
• Assist with budget tracking for fundraising campaigns and events.
• Contribute to the development and documentation of fundraising processes and best practices.  

Qualifications

• Degree or equivalent experience in communications, project management, business development, or a related field. 
• At least three years of experience in fundraising or donor relations. Experience in public sector or non-profit fundraising is an asset.
• Experience with donor databases or CRM systems (DonorPerfect preferred). 
• Exceptional project management skills, with the ability to multi-task and manage competing priorities. 
• Excellent written communication, with the ability to create engaging materials that capture attention. 
• Donor-focused, able to anticipate, understand, and respond to donor needs and expectations. 
• Strong problem-solving and organizational skills. 
• Sound judgment and the ability to act independently on day-to-day priorities.
• CFRE (Certified Fund Raising Executive) certification is an asset. 
• Represent EPL Fund Development at internal / external meetings or community events as required.
• Occasional work outside regular hours to support donor events and fundraising initiatives.

Note: 

• Satisfactory background screening is required for this position, which includes a Criminal Record Check/Police Information Check.
• Fund Development employees are subject to variable hours of work as per the Collective Agreement and shift length and scheduling may vary based on operational needs.
• Candidates with lesser qualifications may be considered at a lower classification and salary level.

Who we are:  The secret ingredient for making EPL a magical place is no secret at all; in fact, it's very simple: We share. We share stories, ideas, and experiences. We share with our customers, our communities, and ourselves. We are Edmonton's largest lender of all manner of information and entertainment.    Pay Band: $37.50 - $47.87 per hour* *Approximately $68,521 - $87,471 per annum based on a 35 hour work week. Shift differential may apply in accordance with the terms and conditions of the CSU 52 Collective Agreement. Classification Title: Professional Services 2
Posting Date: May 07, 2026
Closing Date: May 31, 2026, 11:59:00 PM (MDT)
Number of Openings (up to): 1 - Temporary Full-time
Union: CSU 52
Department: Edmonton Public Library
Work Location(s): Stanley A. Milner Library, 7 Sir Winston Churchill Square Edmonton T5J 2V4

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