Description
Are you a highly skilled and strategic thinker with a passion for data and process improvement? The City of Edmonton's Parks and Urban Forestry Section is looking for an Operations Analyst II to join the Operations Performance and Analytics team. In this role, you will be a key subject matter and technical expert, leading complex projects that create user-friendly tools and processes to increase planning efficiency and operational effectiveness. Your work will be crucial in ensuring that operational resources are tracked and accurately reported, which helps to boost effective communication with Edmonton residents about the services we provide. This position is an exciting opportunity to lead and mentor a team, influence key decisions, and contribute to the ongoing success of our city's parks and urban spaces.
What will you do?
Supervise an analytics team that provides efficient and effective data, financial, administrative, and technical operational services
Lead complex process initiatives and continuous improvement projects to support service delivery and system modernizations
Design, implement, and maintain user-friendly resourcing tools that allow for forecasting, trend analysis, and real-time resource reallocation
Lead internal and external benchmarking initiatives and drive the development of annual reporting improvements
Consult with diverse collaboration groups, including leadership, internal business areas, and external partners, to understand data governance, policies, and processes
Provide meaningful recommendations that influence decision-making related to budget allocations, funding, and changes to field operations
Oversee the Parks and Urban Forestry SAP Plant Maintenance and Material Management modules, as well as the SAP CRM notification processes
Perform other related duties as required
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