Senior Communications Advisor Job Listing at City of Edmonton in Edmonton, AB (Job ID 52728)

Description

Are you a seasoned, innovative and dedicated communications leader ready to inspire and guide a high-performing team?

The Community Services department - a front-line partner with residents and communities committed to creating a safe, healthy and vibrant city - is seeking an experienced Senior Communications Advisor. As a supervisor, you will be instrumental in nurturing a high-performing team with a strong culture. As a seasoned communications and marketing professional, you will lead and mentor your team to design and deliver strategic communications and marketing plans that make a difference. Rooted in evidence and insights, and with a commitment to continuous improvement, you will work with your team to deliver strategies that achieve measurable results. As a trusted advisor, you will provide advice to leaders to build, nurture and protect the City's reputation, and to enhance our relationships with key community partners.

What will you do?

• Develop, supervise and motivate a team of high-performing communications professionals to produce excellent work for the department and for Edmontonians
• Support your team members in creating, refining and implementing strategic communications and marketing plans for portfolios, programs and services
• Champion integration of communications and engagement plans and services within Community Services and across City departments
• Identify emerging issues and provide strategic consultation and issues management advice to senior managers
• Ensure communications and marketing strategies are informed by market research, public opinion research, public engagement insights, and industry best practices
• Measure and evaluate the effectiveness of communications and marketing strategies
• Ensure corporate and department processes are communicated to the team and followed
• Assist with or lead the hiring and management of external contractors and consultants for public communications, marketing, and engagement activities.
• Collaborate with internal Communications and Engagement partners (digital services, media relations, creative services, corporate research, and brand teams) to ensure high-quality work aligns with City standards and industry best practices
• Oversee portfolio media relations, including proactive pitching, media monitoring, managing inquiries, coaching spokespeople, media events, and fostering strong media relationships
• Liaise with public engagement teams to support the design and implementation of engagement initiatives (e.g., working groups, open houses, public meetings, surveys, and online tools)
• Thrive in a fast-paced environment with tight deadlines and quick turnarounds