Senior Communications Advisor Job Listing at City of Edmonton in Edmonton, AB (Job ID 52744)

Description

Nearly 5,500 City employees in the City Operations Department keep Edmontonians working, moving and thriving every day. The department includes four essential branches: Edmonton Transit Service (ETS), Fleet and Facility Services (FFS), Waste Services, and Parks and Roads (PARS). The City Operations Department is looking for a collaborative and inclusive Senior Communications Advisor who can lead a team within the Parks and Roads branch, supporting the Safe Mobility and Traffic Operations portfolios.

As a Senior Communications Advisor, you will be responsible for leading and supervising a team of communications professionals, providing day-to-day communication services, and offering strategic communication advice and planning. This involves developing and supervising staff, overseeing the creation and delivery of high-quality communications products, and providing strategic counsel to business partner leadership teams. The role requires a proactive approach to issues management, strong collaboration skills, and the ability to thrive in a fast-paced environment.

What will you do?

• Develop, supervise and motivate a team of high-performing communications and marketing professionals to produce excellent work for business partners and the people of Edmonton
• Responsible for staff, onboarding, offboarding, and resource planning
• Assess the skills and training needs of team members
• Accountable for approving time entry, conducting formal and informal performance reviews and evaluations, resolving conflicts, and guiding staff to appropriate internal resources
• Provide ongoing coaching and mentorship
• Manage staff schedules and priorities to ensure consistent support to the respective client group
• Ensure proper processes and approvals are followed and implemented by team members
• Oversee the development, coordination, and delivery of high-quality communications products that promote and enhance the City's image, brand, and reputation
• Provide guidance to staff in the areas of communications strategy and plans, messaging, tactics, and challenges
• Coordinate and approve responses to public, Council, and media inquiries
• Provide strategic communications consultation and advice to business partner leadership teams
• Provide direct strategic and tactical communications support for complex and/or high profile projects, initiatives or programs