Physician Virtual Medicine & Family Medicine Job Listing at Colorado Permanente Medical Group in Denver, CO (Job ID 2165)

Description

Colorado Permanente Medical Group has opportunities in virtual medicine which consists of telephone advice, video visits and chat. We also have opportunities for those who may be interested in a hybrid model consisting of a mix of a min of 3 days of clinic FTE and up to 2 days of virtual medicine that you can do from home. There are various hours in the virtual medicine department but with no overnight shifts.

Job Requirements: 

• MD or DO with board certification or eligibility in Family Medicine 
• Colorado resident 

Virtual Medicine physicians will cover shifts on the Telephone Advice Visit service, Video Visits, and Chat with a doctor.  Shift work currently includes regular scheduled phone visits, video visits, on demand phone advice and chat work.  Virtual Medicine physicians must have access to HealthConnect and all necessary telehealth platforms.  Physicians are allowed to work remotely provided the remote internet connection is secure, and bandwidth is sufficient to manage the appointment types above.  When home connection is not reliably available, physician will work from TMC or other KP facility.  Virtual Medicine physicians will manage member concerns and offer home advice and treatment or refer to the appropriate higher level of care within KPCO's preferred network or help navigate care options for members who are in and out of area.  Virtual Medicine physicians will develop expertise in Colorado's care venues and their respective capabilities, as well as standards for caring for our members remotely.

Major Responsibilities:

• Provide members high quality virtual care options and develop expertise in all of Colorado's telehealth venues.  
• Manage a wide array of patient concerns, including episodic care as well as assisting in chronic care management and preventive care, providing care via telehealth or referrals for face-to-face care as appropriate. 
• Develop expertise in venue management for members throughout the region, working closely with Nurse Advice, Message Management and TMC to improve care navigation for our members.
• Communicate effectively and efficiently with patients through chat, email, video and phone. 
• Manage multiple simultaneous chat encounters, several at a time during busy periods.
• Develop expertise in efficient use of the Verizon Agent Desktop, the WDE platform, Dexcare, Epic, and other platforms as it becomes necessary
• Contribute to efforts at system improvement, including telehealth QA and development and refinement of training materials, as well as mentoring new providers.
• Develop good ‘webside manner'.   Maintain and be responsive to member ratings.
• Maintain flexibility in staffing telehealth venues and moving to cover venues with greatest need as directed by the Medical Director of Telehealth.
• Participate in department meetings as necessary.
• Plan vacation and other PTO in coordination with other virtualists to help maintain adequate coverage and adjust for expected seasonal variability.
• Cover a proportional segment of adverse hours including weekend, evening and overnight shifts.
• Maintain appropriate work from home environment including professional background and quiet space from which to work without distractions.

Hours:

Hours will vary and include evening, overnight, holiday, and weekend work as needed.

Seasonal variability may require relatively greater frequency of work during high demand times of the year, typically November through April.

Quality:

All phone appointments and video interactions are subject to recording for quality purposes.  Member concerns will be addressed initially through the director and referred through internal peer review (QA) process if necessary.

Required Minimum Work Experience & Qualifications:

• Demonstrated ability to work collaboratively
• Ability to deliver in executing on business and care delivery objectives
• Excellent interpersonal skills
• Effective communication skills
• Technical abilities and thorough understanding of technology needed to provide effective virtual care.

Preferred Work Experience & Qualifications:

• Experience and demonstrated facility with current care channels

Benefits

CPMG offers a Market-leading benefit package, which includes: 

• Medical and dental coverage 
• Life insurance
• Short-term and long-term disability coverage
• Professional liability coverage (occurrence-based)
• 401(k) and Defined Benefit Retirement Plan (Cash Balance) 
• Vacation, holidays, sick leave and educational leave with funds
• In-house CME opportunities
• Pay: $294,417.00.   *Salary will be based on FTE. 

Our Mission
 

Colorado Permanente Medical Group (CPMG) has an exclusive, integrated partnership with Kaiser Foundation Health Plan of Colorado. While we are separate organizations complementing one another, our missions are the same--to provide high-quality, affordable health care services and improve the health of our members and the communities we serve. 

By offering care and coverage together, we help Coloradans thrive. We serve communities throughout Denver/Boulder, Northern and Southern Colorado. 

 Our Culture

As a CPMG physician, you'll find fulfillment working alongside board-certified colleagues in a comprehensive array of specialties.  Permanente Medicine allows you to practice evidence-based, patient-centered medicine in a culture that is collaborative, inclusive and committed to making a difference in people's lives. 

Our system combines quality resources, state-of-the-art facilities, an Epic-based electronic medical records system, and true experts who collaborate.  Free from the pressures of practicing fee for service medicine, you can focus on what matters most--caring for your patients. 

Partnering closely with our physicians, CPMG professional staff use their expertise in business operations management, scheduling, analytics, human resources, communications, legal, finance and strategy to support high-quality care delivery. 

Our team-based culture fosters a respectful and collegial environment where all people are treated with compassion. 

 Equity, Inclusion and Diversity

Colorado Permanente Medical Group (CPMG) is committed to Equity, Inclusion, and Diversity. CPMG has a focus on supporting all our physicians and professional staff in an inclusive environment, identifying community healthcare disparities, and providing education and tools in order to provide culturally responsive care in order to mitigate these disparities. If you have an interest in Equity, Inclusion, and Diversity, we encourage you to apply and become a part of our mission to improve the health of our members and communities that we serve.

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, marital status, physical or mental disability, age or any other protected status under federal, state or local law.