Business Services Float Job Listing at CRMC in Crosby, MN (Job ID 121924)

Description

Enhance patient satisfaction through dedicated support services.

At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.

In this role, you will provide comprehensive support across various departments within the Revenue Cycle Business Unit, ensuring operational fluidity and high-quality service delivery. Your daily activities include directing visitors, handling phone inquiries with exemplary etiquette, and managing information release according to policy. As a Business Services Float, you'll tackle both routine and complex administrative tasks, from sorting mail to charge entry for clinic and hospital services. You will also be instrumental in maintaining an organized work environment by sorting, scanning, and filing documents, and ordering supplies as necessary. The position requires readiness to handle emergencies resourcefully, demonstrating problem-solving skills that contribute directly to patient and staff satisfaction.

In Hospital Admitting at CRMC, we are the first point of contact for patients and our team ensures that every patient encounter is smooth, accurate, and stress-free. We complete much more than just an administrative function, we set the tone for the patient's entire healthcare journey, helping them feel supported, informed, and cared for from the very start. What makes Hospital Admitting unique is our ability to adapt and thrive in a fast-paced, ever-changing environment. Every day, we navigate insurance verifications, scheduling changes, and unexpected patient needs, all while providing compassionate customer service. Our team operates on the belief that a positive attitude, teamwork, and flexibility make all the difference-not just for patients, but for each other. We take pride in creating a strong sense of family among our coworkers, working together to overcome challenges, and ensuring that patients always feel like their needs come first.

• Effective communicator
• Patient-centric approach
• Detail-oriented
• Adaptable to diverse patient needs
• Strong collaborative skills
• Proficient in medical software

• Ability to properly operate all equipment for this position
• Successful completion of the general clerical, basic math, 10-key, and data entry standards administered by Cuyuna Regional Medical Center Human Resources staff

• 0

The pay range is listed above. Actual pay rate offered is determined based on experience in this role. Please be sure to include all applicable experience in your application.

Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible employees receive medical insurance, dental insurance, and vision insurance, health savings accounts, life insurance, and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off, participation in 401(k) and 457(b) plans, educational assistance and reimbursement, an employee assistance program, work-life balance support, gym membership and other discounts, and employee recognition programs.

A full job description is provided when an interview is scheduled. If needed, you may request a copy earlier by emailing us at careers@cuyunamed.org.

CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process, please call 218-546-4415 or email careers@cuyunamed.org for assistance.