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Company: DePaul University
Location: Chicago, IL
Career Level: Associate
Industries: Government, Nonprofit, Education

Description


The Highlights:

Reporting to the Director, the Sr. Recruitment Technology Specialist serves as an internal consultant to the admission offices through the utilization of the university's CRM system in the operations of recruitment and admission of prospective students. They will serve as the functional and technical expert for the CRM's ongoing utilization and maintenance in the admission offices, working primarily with graduate admission leadership to incorporate the software's diverse feature set into the office's student recruitment and admission practices. Focus on maximizing user-system effectiveness in pursuit of achieving enrollment goals is key in this position. They will work with the Admission Systems and Operations team to ensure proper ongoing CRM software creation, enhancement and development, and will create reports used by internal admission stakeholders to aid in thoughtful and effective recruitment and admission strategies.


What You'll Do:

  •  Serves as the graduate admissions offices' functional expert for CRM's ongoing maintenance and utilization by the graduate admission offices. As an internal consultant, be an expert on CRM functionality and utilize knowledge of the system, as well as knowledge of graduate recruitment and admission practices to influence office operating processes (such as travel, file review, event management, querying, reporting, communications) and practices in order to influence the office's maximum and optimal usage of the tool's functionality and the achievement of the graduate admission enrollment metrics and goals. Serve as the backup for all undergraduate Slate work.
  • Leads the maintenance and continuous development the CRM application processes (including bin structure, bin movement automation, review forms, and other work flow automations) and portals for all the graduate admission offices.
  • Serves as the primary trainer for graduate admission offices' staff, providing ongoing training for both current and future Slate processes focusing on maximizing the knowledge and abilities of the end user within Slate.
  • Serves as the coordinator for all program changes in the graduate Slate environment, working as the primary contact on the Admission Systems and Operations team to gather information on CRM changes from the graduate admission offices and work in-conjunction with internal colleagues to ensure appropriate prompts, applications, forms, communications, and review processes are updated to reflect these changes. 
  • Develop and maintain reports used by graduate admission offices and other internal stakeholders 
  • Possible management of student interns with the future possibility of also managing professional staff as business needs arise.

What You'll Need:

  • Education: Bachelor's degree required, Master's degree preferred.
  • Minimum of 3-5 years experience in CRM development, including direct experience in admission technology/operations or student recruitment. Graduate admissions experience preferred.
  • Demonstrated experience with relational database design and management, cloud-based infrastructure, web development (front-end and back-end), and related programming/scripting/markup languages (SQL, Javascript, CSS, HTML, etc.)
  • Strong project management experience and evidence of progressive responsibility, strongly desired.
  • Direct experience with Technolutions Slate and PeopleSoft Campus Solutions a plus.

    Perks:
  • Working for a stable and well-known University that values diversity and inclusion.
  • Top choice medical, dental, and vision benefits.
  • Retirement plan matching contribution of 10%.
  • Tuition waivers for employees and dependents.
  • Generous paid time off, sick time, holidays, floating holidays, and more!
  • Full-Time Benefits
For consideration, please include a resume and cover letter.

Diversity and Inclusion Statement:
Guided by an ethic of Vincentian personalism and professionalism, DePaul compassionately upholds the dignity of all members of its diverse, multi-faith, and inclusive community. We seek to hire collaborative, open-minded, and dedicated professionals who are committed to advancing our university mission to making education accessible to all, with special attention to including underserved and underrepresented communities. Successful candidates thrive in an environment where ideas and perspectives representing a wide variety of cultures, backgrounds and experiences are welcome and supported.

Required Background Check:

Employment at DePaul University is contingent on passing a background check. Only final candidates who are extended an offer of employment will undergo a background check.


Mandated Reporting of Child Abuse & Neglect:

Upon accepting an offer of employment with the university, you will also be required to sign an Acknowledgement of Mandated Reporter Status at the time of hire. A mandated reporter is required to make a report to the Illinois DCFS Hotline whenever there is reasonable cause to believe that a child known to them in their professional or official capacity may be abused or neglected. For more information, please visit the following pages:

Illinois Department of Children & Family Services (DCFS)  
Illinois Abused and Neglected Child Reporting Act  

DePaul University is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, marital status, physical or mental disability, protected veteran status, genetic information or any other legally protected status, in accordance with applicable federal, state and local EEO laws.


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