Concierge - Senior Living: F-Su Evenings (4p-10:30p) Job Listing at Discovery Senior Living in Austin, TX (Job ID 889512)

Description

Discover your Purpose!  

Conservatory at North Austin, a Discovery Senior Living community is growing, thriving and has meaningful job opportunities available in a safe and supportive work environment.

We provide on the job training to support our new Team Members!

We offer rewarding career opportunities that include:

• Competitive wages
• Access to wages before payday
• Flexible scheduling options 
• Paid time off and Holidays (full time)
• Full benefit package including health, dental, vision and more (full time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms

Concierge - Part Time: Friday, Saturday & Sunday Evenings (4p-10:30p) - Perfect for college students, retirees, and anyone who needs extra evening hours.

The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature.

Responsibilities:

• Carries out telephone answering and reception duties as required.
• Takes messages with pertinent information and communicates messages to the recipient.
• Greets residents, visitors, guests and vendors. Answers inquiries and gives directions.
• Collates brochures & documents for the marketing department.
• Prepares meal tickets for family members & guests.
• Takes Room Service orders for meal delivery to Residents.
• Assists Residents with sign-ups for Actiities, Outings and Events.
• Updates the Resident Phone List and maintains Resident Emergency Contact information.
• Manages appointment reminders for residents' transportation.
• Maintains and keeps desk and entry area neat and organized.
• Organizes & distributes packages & other deliveries to residents & staff.
• Sets up theater and prepares popcorn for regular movie night.
• Responds to Resident Emergency Pendant pushes or phone calls from Residents or family to initiate 911/EMS.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Assists and supports the Business Office Manager and other Department Directors.
• Direct Report to the Business Office Manager.
• Other duties as assigned.

Qualifications:

• High school diploma or general education degree (GED) preferred.
• Experience with multi-line phones, computers, copy machine, Keytrak device, and other technology. 
• 2 to 3 years of direct customer service experience, experience in Senior Living preferred.
• Polite, helpful, articulate, responsible, and dependable.

Benefits:

In addition to a rewarding career and competitive wage, Discovery offers a comprehensive benefit package.  

Eligible team members (FT) are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match, Employee Assistance Program, and accident insurance policies.

If having a direct impact on the lives of others is appealing to you, apply today and join our team!

EOE D/V