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Description
The Lead Directory Services & Messaging Analyst is part of the IT Infrastructure team to manage and support Active Directory, Infoblox DNS, PKI and Messaging environments. This position supports all aspect for Active Directory/Azure, PKI, DNS and Exchange. In addition to supporting the environments already described, this role will work on a team to support mobile device management (Workspace One), Public and Internal DNS using Infoblox, Exchange 2016 on-premises, O365, Zoom and other collaboration tools. Other responsibilities include, but are not limited to:
- Analysis, design, implementation, and maintenance of the Active Directory infrastructure including Trusts, Group Policies, Replication, Global Catalog, Distributed File System and PKI,
- Administration and support for Azure, O365 along with other cloud services
- Windows server administration for Active Directory, DC, file and print sharing, web services, and application servers
- Effectively manage incoming customer requests and incident tickets in a timely manner
- Execute capacity and performance data collection, monitoring, and reporting
- Support interface and coordination with O365 environment
- Support and actively participate in annual Disaster Recover Planning and Execution
- Available for 24x7 On-Call support
- Other duties as assigned by management
Requirements
The successful candidate will meet the following qualifications:
- High school diploma or G.E.D. equivalent is required
- 7 years of extensive experience with Active Directory, Azure, O365, PKI, DNS and GPO administration
- 2 years of experience with Infoblox
- Extensive experience working with Windows Server operating systems including 2012, 2016, 2019, and 2022
- Working knowledge of SailPoint and CyberArk integration with Active Directory is desired
- Working knowledge of Exchange 2016 on-premises desired
- Working knowledge of mobile device management methods and practices desired
- Strong PowerShell skills required
- System automation using Ansible, API and other tools is required
- Able to articulate technical issues to a non-technical audience.
- Able to refine requirements from business end users, update technical design specification documentation
- Experience with scripting and automating system administration processes
- Ability to think logically and act decisively in critical situations
- Ability to complete multiple, diverse tasks of differing priorities
- Knowledge of client/server network protocols
- Excellent written and verbal communication skills, with ability to translate complex computer/information systems information into an organized and presentable manner
- Ability to make decisions and manage your time effectively to a delivery plan/schedule
- Ability to work independently, but also be part of a team
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