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Customer Support Specialist

Epicor - Austin, TX

Description & Requirements Technical Application Specialist Epicor Service CRM provides a SaaS solution for the automotive industry. We have an opening for a full time Customer Support Specialist, who will be responsible for answering customer questions, training customers on products, and resolving customer problems over the phone and through email....

Manager of Content Management

Epicor - Philadelphia, PA

Description & Requirements Manager of Content Development The Manager of Content Development leads the activities of a group of employees producing technical content and/or training (live or digital) to be delivered to internal or external customers What You Will Be Doing: Monitors multi-media adult learning team of develope...

Customer Support Specialist

Epicor - Austin, TX

Description & Requirements Technical Application Specialist Epicor Service CRM provides a SaaS solution for the automotive industry. We have an opening for a full time Customer Support Specialist, who will be responsible for answering customer questions, training customers on products, and resolving customer problems over the phone and through email....

Manager of Content Management

Epicor - Austin, TX

Description & Requirements Manager of Content Development The Manager of Content Development leads the activities of a group of employees producing technical content and/or training (live or digital) to be delivered to internal or external customers What You Will Be Doing: Monitors multi-media adult learning team of develope...

Manager of Content Management

Epicor - Minneapolis, MN

Description & Requirements Manager of Content Development The Manager of Content Development leads the activities of a group of employees producing technical content and/or training (live or digital) to be delivered to internal or external customers What You Will Be Doing: Monitors multi-media adult learning team of develope...

Billing Intern

Epicor - Monterrey, Mexico

Description & Requirements The Job: The Billing Intern is responsible for supporting the business process execution in the Finance Operations group. Activities may include entering invoices, entering sales or support contracts, or setting up projects in the IT system of record; learning how to execute simple audits of such documents and ensuring the ERP sys...

Customer Support Manager

Epicor - Bangalore, India

Description & Requirements Role Summary/Purpose: We're in search of talented and experienced support manager who is responsible for overseeing the day-to-day operations of EPICOR's support department. They commonly work with a team of Tech Application Specialists, Sr. Tech Application Specialists, and other support staff (cloud ops etc.) to ensure tha...

Customer Support Manager

Epicor - Bangalore, India

Description & Requirements Role Summary/Purpose: We're in search of talented and experienced support manager who is responsible for overseeing the day-to-day operations of EPICOR's support department. They commonly work with a team of Tech Application Specialists, Sr. Tech Application Specialists, and other support staff (cloud ops etc.) to ensure tha...

Principal Product Manager | eCommerce Solutions

Epicor - Philadelphia, PA

Description & Requirements Principal Product Manager | eCommerce Solutions As a Principal Product Manager for eCommerce Solutions at Epicor, you will lead the product strategy and execution for our flagship B2B eCommerce solution, Epicor Commerce. The Product Manager should be a product evangelist, i...

Principal Product Manager | eCommerce Solutions

Epicor - Minneapolis, MN

Description & Requirements Principal Product Manager | eCommerce Solutions As a Principal Product Manager for eCommerce Solutions at Epicor, you will lead the product strategy and execution for our flagship B2B eCommerce solution, Epicor Commerce. The Product Manager should be a product evangelist, i...

Renewal Representative

Epicor - Budapest, Hungary

Description & Requirements Renewal Representative The Renewal Representative is responsible for contacting and building relationships with existing customers to secure a license/product renewal. Responsible for providing sales forecasts, obtaining quotes and updating/maintaining records in the customer relationship man...

Application Support ( Service Desk )

Epicor - Budapest, Hungary

Description & Requirements Technical Application Associate This is an opportunity for a dynamic individual who can demonstrate the aptitude to learn as well as build on existing skills. You will be a self-starter who possesses strong problem solving, analytical and communications skills, who can be a team player and enjoys working as ...

Technical Application Specialist | Kinetic

Epicor - Minneapolis, MN

Description & Requirements Technical Application Specialist | Kinetic The Technical Application Specialist diagnoses, troubleshoots and documents core software and data issues. This role also creates customer facing knowledge documentation. What you will be doing: Provide excellent analytical, w...

Cloud Reliability Analyst

Epicor - Monterrey, Mexico

Description & Requirements Cloud Reliability Analyst The Cloud Reliability Analyst; provides expert support to escalation issues and other areas of the organization, by monitoring alerts, managing tasks and following up on action items. What you will be doing: Triages issues between different areas of the organization. Manages ServiceNow Tasks.<...

Technical App Specialist (ERP Support)

Epicor - Bangalore, India

Description & Requirements Role Summary/Purpose: This position will be based in our India Technology Center, located in Bangalore, India. Our support organization is focused on customer satisfaction and comprised of highly skilled and well-motivated Support Analysts. This position will be a part of a high-volume support center with expectations around...