Description
Performs a variety of administrative tasks to support to assigned manager(s) i.e. typing, filing, answering the telephone, faxing, etc. Handles special projects as directed and coordinates with the individuals essential to the assignment. Maintains current knowledge of bank products and their benefits; identifies and suggests these products and services to customers as opportunities arise; refers customer to proper person and department as necessary.
Essential Job Responsibilities
1. Performs a variety of administrative tasks to support assigned manager(s), of which the following are illustrative:
a. Analyzes problems and performs research on existing departmental procedures, the consequences of changing current procedures, cost effects of new equipment, and other aspects of the manager's area of responsibility; compiles data into reports and makes recommendations to the manager.
b. Handles routine correspondence either by writing or telephoning a response or redirecting matters to proper parties to expedite handling.
c. Reviews the status of projects and activities under the manager's authority; maintains a tickler file in order to follow up and assure timely completion.
d. Passes information gathered to the manager for further action.
e. Prepares preliminary work on various future projects.
f. Performs various administrative tasks, i.e., typing, filing, answering the telephone, faxing, etc.
g. Receives and screens telephone calls; refers the call to the appropriate department as necessary.
h. Receives and screens individuals (visitors/customers) and directs them to appropriate personnel as necessary.
i. Prepares various reports required for meetings of the Board of Directors and/or other staff meetings as assigned.
j. Maintains current knowledge of bank products and their benefits; identifies and suggests these products and services to customers as opportunities arise; refers customer to proper person and department as necessary.
k. Handles special projects as directed, coordinating with the individuals essential to the assignment.
2. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel.
Bona Fide Occupational Qualifications
1. High School diploma or equivalent. Minimum of one (1) year work related experience.
2. Proficient typing skills; ability to operate word processing equipment or sufficient knowledge to use word processing software.
3. Knowledge of various office machines including PC applications.
4. Proficient reading, writing, and grammar skills; proficient analytical and mathematical skills; proficient communicative and interpersonal relations skills.
5. Ability to comply with established budgets and operate within budgetary constraints.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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