Operations Supervisor Job Listing at First Student in New Britain, CT (Job ID JR8513 Operations Supervisor (Open))

Description

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Operations Supervisor – New Britain Schools

Salary: $65,000 – $72,000/year based on experience

Join First Student, North America's largest school transportation provider, and make a direct impact on your community by helping ensure the daily success and safety of student transportation. We offer competitive pay, comprehensive training, and exceptional opportunities for career growth.

• Competitive Salary: $65,000–$72,000/year, depending on experience

• Career Advancement: Tremendous opportunities across North America

• Supportive Environment: Positive, team-focused atmosphere

• Security: Join a stable, reputable company serving over 2.5 billion passengers annually

• Benefits Include:

  • Medical, dental, and vision insurance

  • 401(k) with company contribution

  • Paid time off, holidays, and sick leave

  • Company-paid life insurance

• Supervise daily dispatch and driving operations to ensure safe and timely service

• Coach, counsel, and train drivers and dispatchers to meet performance standards

• Monitor trip performance, route start times, safety incidents, and overall service quality

• Prepare and maintain daily operational reports and scheduling records

• Respond to customer concerns and service issues in a professional manner

• Support administrative needs including routing, payroll, training, and road supervision

• May assist in recruiting and onboarding new drivers

• Experience: 1–3 years in transit or related transportation fields; prior driving and supervisory experience strongly preferred

• Education: High school diploma or equivalent

• License: Class B CDL required

• Skills: Strong leadership, problem-solving, and communication skills

• Technology: Comfortable using Microsoft Word, Excel, and transportation-related systems

• Adaptability: Ability to supervise operations in both office and field environments

At First Student, safety and customer service are always top priorities. We're proud to offer a workplace that values diversity, teamwork, and personal development.

Ready to take your career to the next level in school transportation management? 

Apply now and become a key leader in our New Britain Schools team!

First Student is an Equal Opportunity Employer. Qualified applicants will be considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.