QUALITY MANAGER Job Listing at Flex in Shanghai, Shanghai (Job ID WD203499)

Description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a [Customer Quality Manager] located in [Shanghai Pudong].

Here is a glimpse of what you'll do:

• Analyzes, evaluates and presents information concerning factors such as business situations, production capabilities, manufacturing problems, economic trends and design and development of new products for consideration by other members of management team.
• Suggests and debates alternative methods and procedures in solving problems and meeting changing market opportunities.
• Cooperates with other top management personnel in formulating and establishing company policies, operating procedures and goals.
• Develops initial and subsequent modifications of product assurance program to delineate areas of responsibility, personnel requirements and operational procedures within program.
• Evaluates contents of reports from product assurance program department heads and confers with top management personnel preparatory to formulating fiscal budget for product assurance program.
• Conducts management meetings with product assurance program department heads to establish, delineate and review program organizational policies, to coordinate functions and operations between departments, and to establish responsibilities and procedures for attaining objectives.
• Interface with customers on technical/quality issues and improvement initiatives.
• Responsible for managing customer audits and regulatory/compliance agency audits.
• Reviews technical problems and procedures of departments and recommends solutions to problems or changes in procedures.
• Visits and confers with representatives of material and component vendors to obtain information related to supply quality, capacity of vendor to meet orders and vendor quality standards.
• Confers with engineers about quality assurance of new products designed and manufactured products on market to rectify problems.
• Reviews technical publications, articles, and abstracts to stay abreast of technical developments in industry
• Impacts the near-term (quarterly/semi-annual) operational success of the function. Enhances and provides input to functional processes or technologies. Assists in achieving section/sub-function objectives for a functional area. May lead a major initiative that may impact multiple sites/customers.

Here is some of what you'll need:

• Associate degree or above, 10 years' customer quality management work experience.
• Demonstrates advanced functional and technical skills and basic people and/or process management skills.
• Demonstrates advanced/thorough knowledge of the function and Flex business.
• Has awareness of the functional impact upon work processes and other functions.
• Must have good interpersonal and negotiation skills.
• Must have knowledge of difficult system requirements and both national and international government regulatory agency standards.
• Must have knowledge of relevant regulatory standards and applicable regulations
• Demonstrates knowledge of multiple functional technologies/processes, industries or functions and understanding of interdependencies of such processes at the site.
• Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community.
• Ability to write speeches and articles for publication that conform to prescribed style and format.
• Ability to effectively present information to top management, public groups and/or boards of directors.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
• Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Here are a few examples of what you'll get for the great work you provide:

• Social Insurance
• Life Insurance
• PTO

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).