Sr. Anlyst, Workforce Management - Remote Job Listing at Harbor Freight Tools in Calabasas, CA (Job ID 1265203)

Description

The Sr. Analyst, Workforce Management supports labor management and staffing strategies for retail stores by analyzing, drawing insights, and translating complex data sets and field feedback into actionable recommendations to diverse audiences including executives, store teams, and corporate partners. 

Essential Duties and Responsibilities:

• Develop and evolve store staffing guidance strategy and approach using labor forecasts, current trends and people strategies in support of HFT's Great Place to Work initiative
• Analyze, draw insights and translate large and complex data sets into compelling and actionable recommendations to corporate and field audiences to drive optimal staffing and scheduling results
• Maintain a deep subject matter expertise of the Harbor Freight labor and scheduling application, Standard Operating Procedure (SOP), and supporting tools and demonstrate that understanding through insights and recommendations
• In partnership with IT and Retail Operations teams, contribute to requirements to improve system performance and the scheduling experience for store teams.
• Participate in cross-functional initiatives that impact store labor.  Act as a project team stakeholder by proactively sharing ideas, providing analysis and supporting data-driven decision-making.
• Leverage past results to proactively identify areas of opportunity related to labor, staffing, and scheduling and make recommendations to improve future performance.
• Independently present data and findings in a concise manner to leadership both written and verbal without a direct leader present.

• Supervises Staff - Provides leadership, coaching, and/or mentoring to a subordinate group.  May act as a lead or first-level supervisor.
• Organizational Scope – All US locations/Single Category/Region/District/Distribution Center
• Travel – Up to 15%

• Bachelors' Degree in Business, Finance or a related field, or equivalent experience
• 5+ years labor and scheduling system experience in the retail or hospitality industry
• Field retail experience a plus
• Knowledge of Microsoft Office Suite inclusive of advanced Microsoft Excel skills 
• Kronos experience a plus, but not required

• Analytical Ability: able to evaluate and manipulate large, complex data sets and identify critical information.  Able to extrapolate information into predicted results based a combination of rigorous logic and intuitive understanding of operational principles. 
• Business Acumen:  knowledgeable in current and possible future policies, practices, trends, technology and information regarding retail data, analytics and business intelligence.
• Learning on the Fly: Learns quickly when facing new problems.  Relentless and versatile in the pursuit of creative solutions.  Quickly grasps the essence and underlying structure of problems.
• Planning and Priority Setting: juggles multiple competing deadlines and objectives.  Focused to ensure critical tasks are prioritized appropriately
• Managing and Measuring Work: establishes clear objectives and measures.  Monitors and reports on progress and results.  Sets benchmarks and ensures accountability.
• Self-Starter: motivated to take initiative to set and achieve goals with minimal direction in a highly ambiguous environment
• Dealing with Ambiguity:  able to drive for results while managing changes in priorities/scope.  Can quickly adapt to evolving business needs. 

• stand, walk, sit for extended periods of time
• speak and listen to others in person and over the phone
• use keyboard and read from computer screen and reports
• lift up to 15 lbs.