Quality Mgr Job Listing at HDT Global in Spokane, WA (Job ID 2809b064-107e-4f10-854a-db8f8825a2fd)

Description

Description

Join the team that is a leader in engineering, designing and manufacturing of leading-edge military expeditionary products and rugged industrial/commercial products since 1937.

What We Offer:

• Employees (and their families) are covered by Medical, Dental and Vision
• Employees are covered by Short Term and Long Term Disability and Basic Life Insurance, Paid 100% by the company
• 401(k) plan
• 10 paid holidays
• 40 hours Paid Vacation after 1 Year of service,
• 1 hour of paid sick leave for every 40 hours paid

Essential Duties:

• Provides Quality Leadership to direct reports, peers, superiors in support of HDT mission statement and QMS Policy: “Total customer satisfaction through teamwork and continuous improvement in order to deliver quality solutions that confiorm to customer requirements on time, every time.”
• Staffs, trains, equips and directs activities of quality assurance personnel including Quality Engineers, Quality Inspectors, Quality Technicians
• Identifies and justifies capital equipment and/or technology improvements
• Maintains, executes and improves the Quality Management System (QMS) using departmental and company resources.
• Holds department and company resources accountable in adherence to QMS policy & procedures.
• Reviews status of QMS, developing and implementing actions to improve and report out on these actions via management reviews and internal audits.
• Develops internal audit plans to review all QMS processes at least annually and leads the internal audit team to assure conformance to the plan.
• Leads external audits on 3rd party registrars to maintain ISO9000 or AS9100 certification.
• Manages all ERP related quality system & modules. Uses data to drive customer satisfaction and cost of poor quality improvement through the disciplined metrics management and team projects.
• Ensures a high level of internal and external customer service. Investigates and corrects customer issues and complaints relating to quality via a disciplined root cause/corrective action process.
• Supervises workers engaged in inspection and testing activities to ensure high productivity and high technical integrity.
• Formulates documents and maintains quality control standards and on-going quality control objectives.
• Interfaces and/or delegates support and engagement with Government Quality. Inspectors to ensure government quality requirements are achieved.
• Interacts with customers to identify opportunities to improve quality and establish feedback with manufacturing and development personnel.
• Works with product development teams to help define inspection requirements for new products.
• Provides directions in the creation, documentation and implementation of inspection criteria and procedures.
• Applies total quality management tools and approaches to analytical and reporting processes.
• Interacts with vendors to ensure quality of all purchased parts to drive supply chain quality.
• Maintains active role on internal Continuous Improvement teams
• Designs, develops and implements quality control training programs
• Facilitates ISO Management Review meetings with department heads and member of the executive staff
• Supports, communicates, reinforces and defends the mission, values and culture of the organization
• Adheres to all quality and safety standards
• Supports other projects and performs duties as assigned
• Available for limited travel
• Other duties as assigned

Education/Experience/Other Skills & Abilities:

• Must be able to speak, read and understand English
• Minimum seven years related experience required, supervisory/management experience, Kaizen, Lean Manufacturing and Six Sigma techniques
• In depth knowledge of ISO 9001 requirements
• Possess working knowledge of engineering principles and ability to apply them to inspection activities
• Experience with developing/documenting procedures and possess understanding of the use of Quality Engineering methods in inspection
• Quality audit experience desired
• Problem Solving Techniques
• Ability to manage multiple projects
• Working knowledge of budgets and financial statements
• Excellent communication skills; able to communicate effectively with management and personnel at all levels
• Strong organizational and time management skills
• Ability to work a varied schedule, willing to work overtime when necessary
• Possesses strong computer skills with demonstrated proficiency in standard business software packages (e.g., Microsoft Office)
• Experience in ERP systems, SAP desired
• Possess strong interpersonal skills and the ability to work with customers, vendors and employees/managers at all levels within the company
• Ability to maintain safe work environment
• Goal oriented and team focused to ensure completion of projects in a timely manner

Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required for this role.