Description
• Provides customer service assistance to customers and manages incoming calls. • Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records. • Set daily delivery appointments. • Process incoming deliveries. • Process completed loads. • Resolve any issues with shipping and/or receiving with internal staff. • Files paperwork daily. • Follow corporate and site-specific Good Manufacturing Practices and report noncompliance • Observe all company safety rules and assist in enforcement as appropriate. • Other duties as assigned. • High School Diploma or GED; or equivalent combination of experience and education. • 3 months verifiable customer service experience. • Strong written and verbal communication skills. • Outstanding computer and data entry skills. • Ability to effectively multi-task. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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