Sr. Operations Supervisor Job Listing at ID Logistics in Franklin Township, NJ (Job ID 5001145872406)

Description

Position Summary:
The Senior Operations Supervisor leads a team within a distribution or warehouse environment, ensuring efficient operations, adherence to company standards, and exceptional customer service. This role oversees daily workflow, assigns tasks, monitors performance, and fosters a culture of continuous improvement. Serving as a critical link between frontline staff and upper management, the Senior Supervisor ensures goals are met through effective coaching, problem-solving, and operational oversight.

Work Schedule: 1st Shift Sun-Wed

Location: On-Site

Travel Specifics: Approximately 50% travel

Competitive Compensation: Attractive annual salary of $75,000-$82,000 plus bonus with benefits including PTO, sick time, corporate holidays, medical, dental and vision insurance, 401(k) matching, and more.  Compensation is based on experience, skills, and education.

Key Responsibilities:

• Supervise and coordinate daily operations related to shipping, receiving, material handling, and inventory control.


• Ensure team compliance with operational procedures, safety regulations, and company policies.


• Maintain accurate training records and ensure team certifications are current (e.g., OSHA).


• Collaborate with upper management to implement productivity standards, process improvements, and training initiatives.


• Track KPIs and deliver on performance goals, ensuring alignment with customer requirements and internal metrics.


• Manage scheduling, timekeeping, and attendance reporting for hourly associates.


• Resolve operational issues and employee concerns through effective coaching and performance management.


• Lead and support audits by maintaining accurate documentation and enforcing compliance.


• Promote a safe and healthy work environment by adhering to legal regulations and internal safety standards.


• Respond to workplace incidents, conduct investigations, and complete required reporting.


• Champion ID Logistics' safety and quality programs, including GMP and 5S initiatives.

Minimum Requirements:

• High School Diploma or GED.
• Supervisory experience in a warehouse, 3PL, or distribution environment.
• Strong working knowledge of Microsoft Office and WMS systems.
• Familiarity with 5S, safety procedures, and continuous improvement methodologies.
• Experience managing timekeeping records; familiarity with ADP or similar platforms.
• Strong verbal and written communication skills.
• Demonstrated ability to lead teams of 20+ people in a fast-paced, high-volume operation.

Preferred Qualifications:

• Bachelor's degree in Logistics, Supply Chain, Business, or a related field.
• Previous leadership experience supporting customer audits and compliance initiatives.
• Experience launching new business sites and initiatives.  
• Formal training or certification in lean principles, OSHA safety, or leadership development.