Description
Certification Manager – Arlington Heights (hybrid)
Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a Certification Manager to join our Building & Construction team in Arlington Heights, Illinois. This is a fantastic opportunity to grow a versatile career on the Building & Construction Team.
Intertek's Building and Construction division is a suite of Intertek brands that are industry leaders across multiple architecture, engineering and construction disciplines, developing the most innovative product and project solutions. Intertek's project-related assurance, testing, inspection and consulting services are the risk management and quality assurance partner you need to ensure the reliability, safety and performance of your new developments, existing assets and facilities. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.
What are we looking for?
The position is responsible for the day-to-day management of the Certification Schemes within the Building & Construction Business Line and the functions/team that support them. Specifically, this includes supervision of the Help Desk, Report Review, Label Approvals/order fulfilment, and Listing Validation/Directory Entry functions, Industry Programs, quality audits, P&L management and Teams.
Salary & Benefits Information
The base wage or salary range for this position is $140,000. Individual compensation packages are based on a variety of factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons.
In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.
What you'll do:
- 5-10 bullet points of duties
This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.
Minimum Requirements & Qualifications:
- Oversee the Certification staff Certification Department
- Oversee the Industry Association Programs staff and liaise with associations
- Work on aligning all the certification and Industry programs into common practices
- Work closely with Operations and Sales globally in ensure proper program procedures are being followed
- Instills efficiency processes into group though the use of new technology
- Ensure good customer experience through the administration of Certification (internal and external customers)
- Development of key metrics and actions needed to meet strategic processing goals
- Ensure Certification meets the requirements of Intertek's Accreditors
- Develop new programs
- Manage quality audits
- Meet financial targets, liaise with billing/collection teams
- Perform other duties as required.
Preferred Requirements & Qualifications:
- Bachelor's Degree in related field, or the equivalent in terms of education, experience and training
- 10+ years directly related experience in an ISO 17065 accredited certification body, including 7 years of management experience
- Prior certification experience, including electrical, gas, sanitation and building products
- Excellent communication skills
- Excellent leadership skills
- Excellent organizational and time management skills
- Excellent customer service skills
- Must be self-motivated and able to work independently in a fast-paced, multi-tasking environment with shifting priorities
- Model Intertek's 10X Energies at all times within the work place, practicing business the right way
- Be aware of, and adhere to, safety practices and policies to ensure your own safety, as well as the safety of others who may be affected by your actions at work
- Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines
- Must be detailed-oriented and able to effectively prioritize and organize workload, with efficient time management
- Ability to communicate and interact effectively in verbal written and presentation formats
- Must possess the fundamental technical and administrative skills required to perform the job duties
Must be customer focused and quality driven
Ability to travel as business needs dictate
Intertek: Total Quality. Assured.
Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.
Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.
We Value Diversity
Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.
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