National Client Manager Job Listing at Intertek in Kennesaw, GA (Job ID 11780)

Description

National Client Manager – Kennesaw, GA

Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a National Client Manager to join our Professional Service Industries (PSI) team in Kennesaw, GA. This is a fantastic opportunity to grow a versatile career in the architectural, engineering, and construction (A/E/C) industry. 

Intertek's Building and Construction division is a suite of Intertek brands that are industry leaders across multiple architecture, engineering and construction disciplines, developing the most innovative product and project solutions. Intertek's project-related assurance, testing, inspection and consulting services are the risk management and quality assurance partner you need to ensure the reliability, safety and performance of your new developments, existing assets and facilities. Professional Service Industries, Inc. (Intertek-PSI) is a leading US based provider of construction assurance, testing and inspection in civil and commercial construction. Our broad service offering includes construction materials testing, geotechnical services, environmental engineering, industrial hygiene, and specialty testing.  Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.

What are we looking for?

The National Client Manager's primary responsibility will be the development, management, and growth of key client relationships within the Building & Construction Industry. In this role, the National Client Manager is expected to develop and implement appropriate sales strategies to to expand service offerings and increase overall market share with existing and new National Clients.  This position will travel approximately 25% of the time. 

The National Client Manager will serve as the primary Relationship Manager focused on providing PSI's full suite of services to, existing and new clients with regional and national perspectives and footprints. The position reports to the Director, National Client Group.  

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more. 

What you'll do:

Listed examples are illustrative and representative of the tasks required of this position and are not intended to be complete or exclusive. Duties may include the following:

• Serve as the primary Relationship Manager for clients in the retail, hospitality, and healthcare markets with regional or national perspectives
• Maintain existing and develop new relationships with key client stakeholders 
• Develop new project opportunities through consistent and close communication with key stakeholders 
• Maintain a collaborative relationship with Intertek Operations Manager and Principal Consultants
• Clearly communicate client expectations, requirements, and project information to local operational teams in support of client needs
• Oversee project management and invoicing to ensure accurate invoicing and compliance with client requirements
• Identify and evaluate potential new clients and take a leadership role in selling Intertek services to vetted potential clients
• Assist with development of client-specific service and growth action plans
• Develop client specific strategies focused on expansion of service offerings and increasing market share
• Evaluate and respond to client feed-back and help ensure client satisfaction
• Regularly review market and market sector conditions to adjust sales and marketing focus as needed
• Advise and assist with in the development of quality marketing materials
• Perform other duties as required

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. 

ESSENTIAL RQUIREMENTS AND QUALIFICATIONS

• Bachelors' degree, required 
• 5+ years of consulting, engineering, project management, construction management, or program management in the A/E/C industry
• Excellent interpersonal skills with proven ability to deliver high quality proposals to prospects and clients both virtually and in person. 
• Ability to collaborate effectively with sales and operations leadership
• Proficient in project management, client communication and change management 
• Model Intertek's 10X Energies at all times within the work place, practicing business the right way
• Be aware of, and adhere to, safety practices and policies to ensure your own safety, as well as the safety of others who may be affected by your actions at work
• Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines
• Must be detailed-oriented and able to effectively prioritize and organize workload, with efficient time management 
• Ability to communicate and interact effectively in verbal written and presentation formats
• Ability to travel to support face-to-face meetings in support of clients and Intertek offices
• Must possess the fundamental technical and administrative skills required to perform the job duties
• Must be customer focused and quality driven

Ability to travel as business needs dictate

PREFERRED REQUIREMENTS AND QUALIFICATIONS

• Preferred Degree: Environmental Engineeiring, Civil Engineering, Construction Management, Environmental Sciences, or similar field 

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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