Senior Azure & Office 365 Administrator Job Listing at JDA TSG in United States of America (Job ID 12926304)

Description

JDA TSG – Senior Azure & Office 365 Administrator

Onsite presence required at JDA's NYC office Monday–Friday.

Location: Remote US

Salary Range: $95,000 – $110,000 per year

At JDA TSG, we empower many of the world's leading brands by providing top-tier specialized talent, business process expertise, and innovative solutions that propel their organizations in dynamic new directions. Our reputation is built on delivering exceptional focus, adaptability, and confidence with every client we serve.

We have an immediate opportunity for a Senior Azure & Office 365 Administrator to join our company, working directly with the Director of Technology. This is a full-time, salaried position with a comprehensive benefits package.

The ideal candidate will have hands-on experience managing many aspects of a typical Azure environment, with a heavy focus on Office 365 and Entra ID (Azure AD). This individual should thrive on operational excellence—driving consistency, reliability, and performance across cloud identity, security, and automation systems. They will be adept at maintaining stable environments, streamlining workflows, and ensuring that service delivery meets or exceeds organizational standards through proactive and consultative insight. The role also involves mentoring Level 1 support staff, promoting knowledge transfer, process alignment, and efficient escalation management to strengthen overall team capability.

This position is a strategic business partner at its core, not simply a technical operator. The Level 2 Azure Administrator will embed themselves within business functions, proactively identifying where technology can transform workflows, enhance decision-making, and deliver measurable business outcomes. They will collaborate with department heads to understand future initiatives, bring forward innovative Azure-based solutions, and act as consultants on modernization, automation, and optimization opportunities. The ideal candidate thrives on cross-functional engagement, seeks out ways to add value beyond their defined responsibilities, and takes pride in shaping the technological direction of the organization through insight, foresight, and partnership.

Essential Functions

• Azure, Entra ID, and Office 365 Administration
• Administer Entra ID (Azure Active Directory), including user lifecycle management, conditional access policies, MFA, role-based access control (RBAC), and identity protection measures.
• Manage Azure subscriptions, resource groups, and governance controls to ensure alignment with security and compliance standards.
• Oversee Azure SFTP and Azure SQL environments, including provisioning, permissions, monitoring, and ongoing maintenance.
• Monitor subscription health, usage, and cost governance, coordinating with application owners to optimize cloud footprint and ensure compliance with policy.
• Support Office 365 tenant services including Exchange Online, Teams, SharePoint Online, and OneDrive along with client PC and Mac client integrations.
• Manage Teams Voice services such as call routing, auto-attendants, queues, direct routing, and policy configurations.
• Security, Compliance, and Governance
• Implement and manage Conditional Access policies, Intune (Cloud PC) configurations, and identity protection strategies.
• Conduct periodic audits on licensing, compliance, identity configurations, and system health.
• Ensure secure configuration and operation of Azure storage and select correct tiers based on cost, retention, and performance requirements.
• Support data movement patterns (Azure Data Factory, Logic Apps, Power Automate connectors, SFTP ingestion) at the infrastructure and governance level.
• Automation and Workflow Optimization
• Partner with senior engineers on automation initiatives using PowerShell, Power Automate, and related tools.
• Develop and maintain standard operating procedures (SOPs) for recurring administrative tasks.
• Drive improvements in operational efficiency and process standardization across Microsoft cloud platforms.
• Cross Department Partnership
• Work directly with business stakeholders to understand workflow requirements and propose Azure-based solutions.
• Participate in modernization initiatives, cloud migrations, upgrades, and new enterprise deployments.
• Align technological capabilities with department roadmaps and provide consultative guidance for future planning.
• Team Collaboration and Escalation Support
• Mentor Level 1 technicians, providing advanced troubleshooting support and transferring knowledge to improve first-contact resolution.
• Serve as the escalation point for identity, access, and cloud system incidents.
• Coordinate with vendors, CSP partners, and internal project teams to maintain and improve cloud platforms.

Required Qualifications

• Strong experience administering Azure, Entra ID and Office 365 including RBAC, conditional access, MFA, and identity governance.
• Hands-on experience with Azure resource management: VMs, networking, storage accounts, access controls, and security.
• Ability to configure, secure, and monitor Azure SFTP endpoints and related encryption, retention, and access policies.
• Strong PowerShell proficiency for automation, reporting, and troubleshooting.
• Strong troubleshooting and root-cause analysis skills across identity, collaboration, networking, and access systems.
• Ability to collaborate across departments and translate technical capabilities into business-aligned solutions.
• Experience supporting data warehouse planning from the infrastructure perspective (storage lifecycle, capacity planning, and performance).
• Strong communication skills and the ability to mentor junior technical staff.
• Collaborate with data and analytics teams to support Azure Data Warehouse planning and integration, providing infrastructure-level insight on storage performance, capacity management, and data lifecycle strategies.

Technical Requirements:

• Azure Active Directory / Entra ID management
• Office 365 Administration
• Collaborate with project teams to support cloud migrations, upgrades, and new deployments.
• Microsoft 365 administration (Exchange Online, Teams, SharePoint Online, OneDrive)
• Azure Networking fundamentals
• PowerShell scripting
• Security and compliance features (Conditional Access, Defender for Cloud, Identity Protection)
• Backup, monitoring, and disaster recovery tools in Azure

Preferred Skillsets

• Microsoft Certified: Azure Administrator Associate (AZ-104) or higher certification).
• Experience with automation platforms such as Power Automate, n8n or Make.com)
• Strong understanding of how macOS and iOS devices interact with Microsoft 365/Entra ID for authentication, conditional access, and data-access controls, with the ability to troubleshoot escalated identity or connectivity issues.
• Familiarity working with CRM platforms such as Salesforce and integrating them with cloud services and automation tools (e.g., Zapier, Make.com, Power Automate), understanding workflow orchestration, API-based data sync, and how these systems align with the broader strategy and business outcomes).
• Experience supporting Azure Data Warehouse or modern data-platform initiatives.

Work Environment

This position operates within a cloud-centric enterprise environment, supporting remote and on-site operations. Work is primarily performed remotely; however, the employee may occasionally be required to travel to the NYC office for critical support, projects, or executive initiatives.

The role routinely uses standard enterprise tools such as Azure Portal, Office 365 Admin Center, Teams, and various security administration consoles. Occasional after-hours support is required for essential maintenance, system recovery, or escalation events.

The position reports directly to the Director of Technology and collaborates with departments across the organization, including HR, Finance, Data/Analytics, and Operations.

About JDA TSG:

Since 2011, our mission has remained the same: to partner with clients helping to solve the toughest problems facing their businesses. We have been successful in applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, best leveraging technologies, and talent solutions.

Our core values provide the framework that allows us to continually focus on what made us successful in the first place. Quite simply, our values inform us of everything that we do. We knew from day one that if we hired smart, passionate people and provided them with meaningful yet challenging roles, we would thrive as an organization.

Benefits and Perks:

• Healthcare - Comprehensive coverage for you and your family
• Employee Assistance Program - Get support when you or your family need it with counseling and coaching
• 401K with company match
• Paid time off
• Paid parental leave
• Volunteer Day Off
• Life insurance - Protect your loved ones and their future
• Business travel accident insurance

JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

 Apply on company website