Client Services Manager Job Listing at K12 Administration in Atlanta, GA (Job ID 256886)

Description

Client Servies/Business Development - Onsite Atlanta Office The Stepping Stones Group- 2300 Windy Ridge Parkway SE #825, Atlanta, GA 30339
The Stepping Stones Group is transforming the lives of children, families, and communities together through our exceptional therapeutic and behavioral health services.
We believe our Core Values embody the culture of our organization: Trust, Integrity, Results, Quality, Community, and Inclusivity.  The Stepping Stones Group is committed to diversity and inclusion. As a socially conscious employer driven by purpose, we welcome all people who have the heart to join us in our mission to transform lives together. We celebrate the diversity of our colleagues and believe by listening, learning, and empathizing with each other's life experiences we become a stronger organization. 
Business Development Manager at The Stepping Stones Group, you will play a pivotal role in expanding our partnerships with school districts nationwide. This mid-level role is ideal for a results-driven professional with a passion for education and a knack for strategic growth.
 You will be responsible for identifying and securing new school clients, building long-term relationships with district decision-makers, and promoting our full range of staffing services (special education, therapy, nursing, and teaching).
 In this role, you will develop and implement sales strategies to drive new business and market share growth, working closely with cross-functional teams (recruitment, marketing, and account management) to deliver tailored staffing solutions for each client.  You'll act as a trusted advisor to school administrators, understanding their staffing challenges - such as compliance requirements and offering our company's services as effective solutions. 
If you are excited about making a difference in K-12 education through strategic partnerships and have the sales acumen to thrive in a fast-paced environment, we encourage you to apply. 
Key Responsibilities: * Strategic Business Development: Develop and implement strategic sales plans to drive new business acquisition and expand our presence within the education staffing sector. Set and meet ambitious targets for growth in various regions across the country.  * Client Prospecting & Acquisition: Identify and pursue new business opportunities through prospecting, networking, and targeted outreach to school districts. Build a robust pipeline of school and district contacts.  * Relationship Management: Build and maintain strong relationships with key decisionmakers in schools (e.g. Special Education Directors, Superintendents, Principals). Serve as a consultative partner to understand each client's unique staffing needs and propose solutions that align with their student support goals . * Presentations: Clearly articulate the value proposition of our staffing services - from quality of candidates to our ability to fill hard-to-staff positions - to win new contracts. * Market Analysis: Monitor and analyze market trends, emerging needs in education (such as increases in remote therapy or mental health services), and competitor activities. Use this insight to identify opportunities for innovation and to refine our offerings for a competitive edge.  * Collaboration with Internal Teams: Work closely with internal recruiting teams to ensure we can fulfill the client's staffing requirements; coordinate with credentialing and compliance teams to meet state and district regulations. Assist account managers in smooth handoff and launch of services for new clients.  * Performance & Reporting: Meet and exceed key performance indicators (KPIs) and sales metrics, such as number of new contracts signed, and revenue generated. Maintain accurate records of sales activities and client interactions in our CRM system and prepare regular reports on business development progress.  * Continuous Improvement: Provide feedback to senior management on what you're hearing from the field - including client feedback and service gaps - to help shape product/service development. Stay up to date with education policies and funding that may impact school staffing (e.g. changes in special education law or grant programs) and adjust strategies accordingly. 
Required Qualifications:  * Education: Bachelor's degree or related field experience.  * Experience: 3+ years of experience in business development, sales, or account management.  Proven track record of achieving sales targets and driving revenue growth, preferably in staffing, education, or a related service industry.  * Industry Knowledge: Familiarity with the K-12 education landscape and school procurement processes is required. (Experience specifically in education staffing or EdTech sales is a strong plus.)  * Communication Skills: Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients at all levels. Strong presentation and negotiation skills, with a talent for crafting compelling narratives around service value.  * Organizational Skills: Exceptional organizational and time management abilities.  Capability to prioritize projects and responsibilities in a fluid work environment, managing multiple deals and tasks simultaneously.  * Tech Savvy: Proficiency in CRM software and other sales tools for pipeline management. Comfortable using office productivity tools and virtual meeting platforms.  * Drive & Ethics: Self-motivated, results-driven attitude with a passion for making a positive impact in education. High level of professionalism, integrity, and commitment to customer satisfaction.  * Analytical Skills: Ability to analyze data and market research to inform strategic decisions. Comfort with using data to identify target markets, forecast trends, and tailor sales approaches.  * Knowledge Base: Understanding of K-12 education regulations and trends - for example, knowledge of Special Education (IDEA) requirements, individualized education programs (IEPs), or state credentialing/licensure processes for educators. This helps in consultative selling to administrators.  * Technical Aptitude: Experience with teletherapy/telehealth service models or EdTech platforms in education. Being conversant in how virtual therapy or remote learning works is a bonus, given the growing prevalence of hybrid service delivery.