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Company: Keck Medicine of USC
Location: Arcadia, CA
Career Level: Mid-Senior Level
Industries: Healthcare, Pharmaceutical, Biotech

Description


ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIES

  • Accountable for performance improvement activities through orientation, education, quality control and planning.
  • Accountable to the Director for overall work performance. Coordinates operations of assigned areas (budget, regulatory compliance, and resource utilization).
  • Demonstrates clinical performance in the department, acting as a clinical resource.
  • Demonstrates excellent communication skills and ability to consistently meet customer service standards.
  • Displays a professional commitment to the organization, supporting the unit team and promoting unity and teamwork interdepartmentally through positive working relationships.
  • Ensures that the clinical aspects of patient care services are met (staffing, workflow, resources availability).
  • Identifies and provides for staff development.
  • Manages human resources effectively (interview, hire, counsel, evaluation, assist with terminations, decrease vacancies and turnover).
  • Provides a professional and competent role model for customer services and collaborates practice, acts as an administrative resource.
  • Supports a safe, blame free and healing environment for patients, visitors, and personnel.

JOB REQUIREMENTS

EducationMinimum (Required)Bachelor's degree in nursing required (requirement waived if interim role)

Preferred (Not required)Master's in nursing preferred.

Work ExperienceMinimum (Required)

  • Minimum three to five years clinical experience required.
  • Prior management experience required.

Preferred (Not required)

Licenses and CertificationsMinimum (Required)

  • A current RN license in the State of California is required.
  • Must successfully complete and maintain ACLS certification.
  • Must successfully complete and maintain BLS certification.

Preferred (Not required)

  • CCRN specialty certification is preferred.

Required Skills, Knowledge, and Abilities (SKA's)

  • Strong organizational and interpersonal skills
  • Ability to determine appropriate course of action in more complex situations.
  • Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
  • Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work.
  • Ability to maintain confidentiality of all medical, financial, and legal information.
  • Ability to complete work assignments accurately and in a timely manner.
  • Ability to communicate effectively, both orally and in writing
  • Ability to handle difficult situations involving patients, physicians, or others in a professional manner.

The Manager is an excellent clinician who assists the Director in supervision, operational management and education to employees and patients. Provides staff education utilizing the AACN core curriculum, program planning and clinical oversight for new and current staff. The Manager coordinates care of the patients during hospitalization to obtain the best utilization of resources so that patient outcomes are optimized. The Manager serves as a professional clinical role model for patient care and assists other professionals in their development. The Manager demonstrates investment in the overall forward movement of the unit and organization and applies good verbal and non-verbal skills to achieve service goals of customer satisfaction and a positive work environment.


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