Description
We are seeking for Bilingual (English/French) Collections Representative-Maternity Leave Coverage. Great opportunity to work with a renowned automotive company! Long-term career growth available.
This will be an ongoing assignment through Kelly Services.
Shift and Pay Details:
- Location: Headquarters of Nissan Canada Inc., Mississauga (close to Highway 401 & 427; accessible by Public Transportation).
- Hybrid: Work on-site Monday, Tuesday and Wednesday while enjoying working from home the rest of the week!
- Schedule: Monday to Friday, 40 hours per week, rotation shift (4 to 5 weeks 9am-5:30pm and 1 week 11:30am-8pm).
- Compensation: $25.00/hr. (bilingual English & French) + 4% Vacation Pay + Eligible Statutory Holiday Pay + Vehicle Purchase Plan + Kelly Services Benefits available.
Responsibilities:
- Collection of outstanding customer payments.
- Responding to customer and dealer inquiries via a toll-free number with verbal and written correspondence.
- Contacting customers to follow up with insurance proof to update records on customers' files.
Ingredients for Success:
- Bilingual Proficiency: Excellent communication skills in both French and English, verbal and written.
- Education: Minimum high school diploma.
- Experience: Working in Collections or Accounts Receivables.
- Technical Skills: Proficiency in Word/Excel/Outlook and adaptability to new computer systems.
- Skills: Multi-tasking, analytical abilities, and attention to detail and accuracy.
Why You Should Apply:
- Vehicle Purchase Plan Available
- Comprehensive Benefits Package
- Warm and Friendly Environment
- Invest in Your Growth: Free training opportunities via our employee website myKelly.ca.
- Prompt Weekly Pay: Direct deposit.
What's a Typical Day as a Collections Representative?
- Collection calls and/or correspondence on past-due accounts greater than 5 days. Make arrangements to bring delinquent accounts current.
- Provide customer service regarding collection issues, process and review account adjustments, and resolve client discrepancies.
- Accountable for reducing delinquency in the assigned region and queue. Must communicate and follow up effectively with customers, dealers, and team on a daily basis.
- Identify accounts that require additional research or skip tracing. Take necessary action to ensure timely contact with the account.
- Answer incoming calls from customers and dealers regarding inquiries.
- Follow training and quality models to ensure proper collection methods are used and quality customer service is provided during all calls.
- Perform other assigned tasks and duties necessary to support the Collections department.
Helping you discover what's next in your career is what we're all about, so let's get to work.
Important Information:
These positions are recruited for by a remote Kelly office, NOT your local Kelly branch. Please apply directly with your resume to the posting.
About Us:
Kelly Services believes in relationships, not transactions. That's why we're committed to successfully matching job seekers with the best employers across Canada and around the world. Whether your specialty is science, IT, finance, engineering, marketing, manufacturing, contact center or business administration, and you're interested in entry-level or management positions on a temporary or permanent basis, we'll work with you to understand your likes, dislikes, goals, and ambitions, and present you with opportunities that meet your needs.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.
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