Bilingual Communications Manager Job Listing at Kelly Services in Toronto, ON (Job ID 10093313)

Description

Bilingual Communications Manager

Toronto, ON | Hybrid - Permanent | Full-Time

Kelly's customer, a respected organization based in downtown Toronto, is seeking a Bilingual Communications Manager (English/French) to lead and evolve its internal and external communications strategy. This is a high-impact role for a strategic, hands-on communications professional who thrives in a regulated environment and is passionate about clear, inclusive, and accessible communication.

In this role, you will shape how the organization communicates with internal teams, external partners, regulators, and the public, all the while ensuring alignment with the organization's mission, vision, and strategic priorities.

RESPONSIBILITIES:

• Develop, implement, and oversee comprehensive internal and external communications strategies that support daily operations, regulatory compliance, and long-term strategic goals
• Act as a key liaison with regulatory bodies, government agencies, and internal and external system partners
• Oversee and manage all communication channels, including the corporate website, public register, and digital platforms
• Plan, organize, and deliver high-quality live and virtual events such as Town Halls, stakeholder meetings, and professional development sessions
• Ensure a consistent, professional brand across all organizational materials, presentations, and communications for senior leadership, committees, and external audiences
• Ensure full compliance with AODA standards across all internal and external communications
• Create, review, and approve communications to ensure alignment with Diversity, Equity, and Inclusion (DEI) principles
• Serve as a media contact and represent the organization in external partner initiatives, as required
• Monitor the external environment for emerging issues, trends, and risks, including crisis and regulatory considerations, and proactively adjust communication strategies
• Use analytics and monitoring tools to evaluate communications effectiveness and provide data-driven recommendations and reports
• Coordinate and manage professional translation services (English and French) across all communication methods
• Manage departmental budgets, records, procurement, and expense approvals in alignment with organizational policies
• Perform other related duties as required

REQUIREMENTS:

• Fluency in English and French (verbal and written) – required
• Post-secondary degree or diploma in Communications, Journalism, Public Relations, English, Political Science, Public Health, Health Communications, or a related field
• 5+ years of progressive experience in communications, public relations, or a related role
• Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and Adobe Acrobat
• Demonstrated experience with website design, content management systems, and user interface considerations
• Exceptional writing and editing skills with the ability to craft clear, professional, audience-focused communications
• Strong verbal communication skills and confidence engaging with diverse stakeholders, including senior leaders, committees, regulators, and the public
• Excellent organizational, analytical, problem-solving, and presentation skills
• Proven ability to manage confidential and sensitive information with professionalism and discretion
• Highly detail-oriented with the ability to manage competing priorities in a fast-paced, evolving environment
• Media training is considered an asset
• Direct experience working in a health-regulated environment is strongly preferred

PERKS:

• Hybrid work model with flexibility to work from the downtown Toronto office
• Competitive salary ranging from $85,000–$95,000, depending on experience
• Comprehensive benefits package following a 3-month probationary period
• A meaningful opportunity to grow personally and professionally while making a real impact in a purpose-driven organization

If you are a bilingual communications leader who excels at strategy, execution, and stakeholder engagement, and are ready to take the next step in your career, please apply.

Why Kelly®?

As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.

 

About Kelly®

At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.

• Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodation for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

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