Description
For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we're here for you! We're seeking a Bilingual Customer Service Representative to work at a premier client in Pasadena, CA. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Location: Pasadena, CA 91107
Schedule: Monday-Friday 8am-5pm
Pay rate: $19-20.00ph
Roles and Responsibilities:
- Handle inbound calls and correspondence
- Primarily incoming calls from homecare providers regarding enrollment and eligibility for their health insurance
- Resolve all aspects of customer inquiries, provide accurate and timely responses
- Enter accurate information into the database
- Collaborate with various staff members to ensure seamless operations.
- Maintain records and ensure proper documentation.
- Light administrative tasks such as filing, photocopying, and envelope packing
- Handle email and phone inquiries in a professional and courteous manner.
Qualifications & Skills:
- Previous Call Center or Customer Service experience, 2yr+
- Bilingual in English and Spanish required
- Microsoft Office proficient
- 35 wpm+
- Background screen (live scan) after acceptance of job offer
Company exemplifies a team centric environment; office is local to public transportation as well as many store plazas and eateries. Friendly and supportive staff and would love to have their next employee join the team and continue to help support their community! This is a minimum 6-month work opportunity to benefit the employee in building and adding to their career / industry experience / growth opportunity.
What happens next
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Bilingual Customer Service Representative today!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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