Description
Ready, set, go! Put your career in motion with a great, new opportunity. Join the Kelly® Professional & Industrial team as an Consumer CRM Campaign Operations Project Manager with one of the best industries in the world for biopharmaceutical company.
Why you should apply to be an Consumer CRM Campaign Operations Project Manager:
· Pay Rate: $50.35/Hr. on W2
· Employment Type: Long term temp
· Location: Florham Park, NJ 07932
· Schedule: M-F
· Great Advancement Opportunities
· Overtime available
What a typical day as an Consumer CRM Campaign Operations Project Manager might look like:
l Responsible for day-to-day management and oversight of medium-high complex brand CRM engagements including developing project plans, creating status reports, conducting weekly status meetings, following up / communicating with all stakeholders to ensure on-time, flawless execution of brand CRM programs.
l Learn the business for the respective therapeutic areas/brands
l Effectively work with multiple departments and agencies throughout project development and implementation to keep projects on time and ensure all requirements are met.
l Proactively manage workload and continuously look for ways to improve brand campaigns to meet brands' objectives and goals by reviewing campaign performance, identifying optimization opportunities, and communicating them to the marketing team.
l Develop and maintain project documents, timelines, proofing checklists and status reports. Possess minute-by-minute knowledge of all work in progress, identify risks and ways to mitigate issues.
l Partner with cross functional / agency teams to create processes to capture requirements, gain approvals, document metadata, and verify data elements needed to execute campaigns.
l Document change requests, notify the team, and understand timeline implications. Seek standardization, automation, and process improvement wherever possible to deliver on vision for the team of faster, better, cheaper year over year.
l Prepare quarterly campaign audits and campaign performance SLAs and review with CRM leadership
l Identify any issues or concerns, the team has with cross functional and agency partners. Identify issues, identify root cause, and recommend corrective action where necessary
l Monitors campaign performance and proactively provide recommendations to drive an increase in engagement.
l Participate in the planning process with brands, internal cross functional teams, and their respective agency partners. Maintain check-ins with each team to track actual campaign activity and manage resources accordingly.
l Prepares well-organized, clear, and concise communications and sets clear expectations. Creates quarterly business reviews with brand and omnichannel leaders
l Key Leadership Competencies:
l Positive “all for one” approach to team deliverables and priorities.
l Build strong relationships to enable higher performance.
l Learn, fast, grasp the “essence” and can change course quickly where indicated.
l Raises the bar and is never satisfied with the status quo.
l Creates a learning environment and open to suggestions.
l Embraces the ideas of others, nurtures innovation and manages innovation to reality.
This job might be an outstanding fit if you:
l Bachelor's degree in business or marketing or equivalent experience
l 3-5 years of experience of Database Marketing, CRM, Email, Digital, Direct Mail, 1:1 marketing experience
l Minimum of 3 years of hands-on work experience in client service, account or response management discipline
l Digital marketing or interactive agency experience is a plus
l Ability to lead multiple projects simultaneously in a fast-paced, dynamic environment.
l Excellent written, verbal, and interpersonal communication skills to effectively work with team members
l Analytical ability to identify optimization opportunities and program related issues
l Enthusiastic, solution-oriented attitude in accepting work/new challenges
l Excellent knowledge of Microsoft Office Software: Word, Excel, PowerPoint, and Outlook
l Knowledge of current marketing automation and email delivery technologies, and familiarity with how the digital ecosystem is evolving
l In-depth knowledge and experience with Salesforce Marketing Cloud or equivalent enterprise marketing automation platforms such as Adobe Marketo, Adobe Campaign, or Unica
l Experience implementing CRM best practices
l Proven track record of launching successful email campaigns and/or consumer programs
What happens next:
Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all our recruiters at Kelly will have access to your profile, expanding your opportunities even more!
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be an Consumer CRM Campaign Operations Project Manager today!
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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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