Customer Service Administrator Job Listing at Kelly Services in Bristol, CT (Job ID US3582879_BH9891433)

Description

Now Hiring: Customer Service Administrator

Location: Bristol, Connecticut
Job Type: Full-Time (Monday–Friday)
Industry: Manufacturing / Packaging
Pay: $23/hr
Schedule: Monday-Friday 8am-5pm

A growing packaging manufacturer in Bristol, CT is looking for a detail-oriented and motivated Customer Service Administrator to join its administrative team. This role supports both customer interactions and internal operations by handling order entry, communication, and coordination across departments in a fast-paced, high-volume environment.

Key Responsibilities:

• Act as the primary point of contact for customers via phone and email

• Accurately process and enter customer orders and product specifications

• Maintain strong customer relationships by delivering prompt, professional support

• Troubleshoot and resolve service-related issues efficiently and effectively

• Coordinate with internal departments to ensure timely order fulfillment

• Track and follow up on order status, shipping details, and any special customer requirements

• Help identify sales opportunities; performance-based bonus available

• Maintain organized digital and physical records related to orders and communications

Qualifications:

• Proven experience in customer service, administration, or order processing (manufacturing experience preferred)

• Strong communication and interpersonal skills

• Ability to multitask, prioritize, and manage time in a fast-paced environment

• Proficient in Microsoft Office Suite (Excel, Word, Outlook)

• Quick learner with strong organizational and problem-solving skills

• Comfortable working independently and as part of a team

 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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