Customer Service Rep Job Listing at Kelly Services in Seattle, WA (Job ID US3559791_BH9810139)

Description

At Kelly®, we're passionate about helping you find a job that works for you. How about this one? We're seeking a Customer Service Representative to work at Stanley Black & Decker in Seattle, WA. With us, it's all about finding the job that's just right.

Salary:  $25.00 per hour

Why you should apply to be a Customer Service Representative:
- Join a premier company known for its commitment to customer satisfaction and innovative solutions.
- Work in a collaborative environment with a focus on professional development and growth.
- Enjoy a dynamic workplace that values teamwork and effective communication.
- Benefit from a strong company culture that prioritizes employee well-being and work-life balance.

What's a typical day as a Customer Service Representative? You'll be:
As a Customer Service Representative, you'll be part of the regional warehouse team in Seattle where you will be responsible for the administration of the day-to-day functional operations.

- Take and process customer orders via phone, mail, and through sales personnel
- Execute requests for quotation from customers and prospects, according to the Regional Manager's guidelines
- Handle effectively the expediting of customer and inventory orders
- Provide total customer satisfaction by promptly and efficiently reacting to customer requirements, while working within established company guidelines.
- Distribution responsibilities include negotiating freight rates and tariffs, routing traffic, tracing shipments, obtaining proof of deliver and the filing of freight claims.
- Analyze, administer and order inventory for the regional location
- Processing customer returns and requests for credit
- Assistance in the resolving of credit problems
- Maintain prompt communication with customers and company personnel
- Ordering of general and shipping supplies

This job might be an outstanding fit if you:
- Have a high school diploma or GED.
- Bring 1-2 years of front office experience, showcasing your customer service skills.
- Are proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams); experience with AS400 is a major plus.

Apply to be a Customer Service Representative today!
 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

 Apply on company website