Customer Service Representative Job Listing at Kelly Services in Peoria, IL (Job ID US3530478_BH9715940)

Description

Join Our Team as a Customer Service Representative in Peoria, IL!
At KellyConnect, we are dedicated to helping you find a job that fits your lifestyle and ambitions. If you're looking for an exciting opportunity with a premier company, we want to hear from you! 

Why Choose This Role?
Competitive Compensation: Earn between $18-$20 per hour, with plenty of opportunities for growth in your career.
Schedule Flexibility: Shifts available from 10AM-9pm CT Monday-Sunday
Supportive Work Environment: Experience our Aloha culture, which promotes positivity and teamwork.
Impactful Work: Be part of a dedicated team that is committed to delivering exceptional customer service and making a difference in our clients' lives.

A Day in the Life:

• Serve as the first point of contact for customers, addressing inquiries, requests, and complaints with professionalism and courtesy.
• Input prescription orders into our data entry software accurately and efficiently.
• Communicate effectively with both internal and external customers regarding order status, billing, and shipping details.
• Collaborate with your colleagues to enhance processes and elevate customer satisfaction.

Is This the Right Fit for You? This position may be perfect for you if:

• You have a HS diploma or equivalent with 1-3 years of customer service experience.
• You possess strong organizational and problem-solving skills, along with a keen attention to detail and a passion for excellent customer service.
• A collaborative team player who can type at least 35 words per minute.

If you're ready to take the next step in your career and join a team that values your contributions, apply today! Let's work together to find the perfect fit for you at KellyConnect!

What happens next
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.
 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Opportunity is calling.

Ready for a contact center job that offers freedom and flexibility, and truly values your skills? We thought so. We're KellyConnect®—and wherever life takes you, we have great contact center opportunities that align with your preferred workstyle, schedule, and location. Looking to work from home, or work specific hours? No problem. Best of all, we only work with companies that share our focus on treating employees like the deeply valued people that they are.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

 Apply on company website