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Company: Kelly Services
Location: Saint Petersburg, FL
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board

Description

Customer Service Representative
Schedule: Monday – Friday | 9:30 AM – 6:00 PM
Pay Rate: $16.00 per hour
Position Overview
We are seeking a dependable and professional Customer Service Representative to support our business-to-business (B2B) clients. This role requires strong communication skills, attention to detail, and the ability to manage customer inquiries in a fast-paced environment. Bilingual candidates are a plus

Key Responsibilities

  • Provide exceptional customer service to business clients via phone and email
  • Process orders, inquiries, and account updates accurately
  • Resolve customer concerns in a timely and professional manner
  • Maintain accurate records and documentation
  • Collaborate with internal teams to ensure client satisfaction
Qualifications
  • Previous customer service experience required (B2B experience preferred)
  • Strong verbal and written communication skills
  • Professional demeanor and problem-solving abilities
  • Proficiency with basic computer systems
  • Bilingual candidates are a plus
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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.


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