Deductions Analyst Job Listing at Kelly Services in Bridgewater, NJ (Job ID US3549891_BH9778798)

Description

Deductions Analyst opening in Bridgewater NJ 
Indefinite contract, potentially Contract to hire
Location: Bridgewater, NJ – hybrid schedule 3/2
Hours: Typically 8-5, but flexible
Monday – Friday
Salary: $27-36/hr on contract

MAJOR AREAS OF RESPONSIBILITY
This is a large pharmaceutical Manufacturer - this role is responsible for the deductions for large retailer accounts. Seeking someone with experience handling deductions from large retailers.

• Understands and apply SOP's in a practical manner.
• Communicates professionally and effectively with customers, Sales, Customer Service.
• Handles a portfolio of accounts, as assigned by the Deductions & Chargebacks Manager.
• Makes collection calls, sends emails, monitors accounts for payments. Reconciles account balances using all available information and sources.

• Monitors and/or sends dunning letters and emails.
• Creates and maintain KYC folders for top/complex customers. Maintains customer contact information and notes.
• Analyzes Aging and other reports to prioritize workload and pinpoint potential risks.
• Offsets items and applies payments, as intentioned or authorized by customers.
• Researches, codes and resolves deductions (ex: returns, pricing, shortages, short pays).
• Masters the use of customer Vendor portals, if applicable.
• Works closely with Cash Application to understand payment methods, to improve the automatic application of incoming payments for all assigned customers.
• Ensures customers follow the company's payment instructions and produce remittances as applicable or warranted.
• Collaborates with other departments to determine the root cause of process errors.
• Ensures all AR adjustments have proper authorization and are processed timely.
• Responds to customer inquiries. Removes obstacles preventing payment.
• Forwards credit limit change requests to Credit Checking.
• Follows procedures for customer credit balance refunds.

REQUIRED EDUCATION / SKILLS / ABILITIES

• Minimum 3 years' experience in a similar role.
• Experience with SAP required 
• High school graduate. Some college or college degree preferred.
• Strong Excel skills including the ability to do pivot tables and V-lookups.
• Strong communication and mathematical skills.
• Knowledge of SOX guidelines and procedures.

 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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