Desktop Support Job Listing at Kelly Services in Lincoln, AL (Job ID US3594750_BH9939867)

Description

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we're here for you! We're seeking a Desktop Support to work at a premier auto manufacturer in Lincoln, AL. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

This position is 100% ONSITE in Lincoln, AL must be able to commute to Lincoln, AL
Shift: 2nd shift 3:45p-12:30a Monday-Friday with some Saturdays
Pay rate: $26.08/hr, OT $39.12/hr
Average OT is 5-10hrs/week
Why should you apply to be a Desktop Support

• Work with a premier client in the automotive industry.
• Enjoy a competitive pay rate
• Opportunity to work with a team of experienced professionals.
• Opportunity to learn and grow in a fast-paced environment

What will you be doing as a Desktop Support?
Supporting the production floor to reduce IT related downtime
Responsibilities/Duties:

• Answer radio calls concerning IT issues that impacts the manufacturing of units
• Document the calls by creating a ITSM incident ticket
• Create timelines for incidents that last more than 10 minutes
• Install Production software
• Replace Production hardware
• Manage Line Support projects
• Crisis management and escalation

Required Skills:

• Knowledge of incident ticketing systems such as ServiceNow, ITSM, etc
• A+ Certified
• Netplus Certification
• Knowledge and experience troubleshooting Windows 10
• Experience installing complex hardware/software
• Troubleshooting experience for networking, server related issues
• Detail oriented
• Ability to multitask
• Working knowledge of Linux Ubuntu
• Experience with troubleshooting Zebra and Lexmark printers
• Experience working in a warehouse or manufacturing environment
• Familiar with Microsoft Teams, Excel, PowerPoint, and Outlook
• Familiar with Power Apps, Power BI 
•  Will need to know how to create problem summaries and timelines of issues that have occurred greater than 15 mins of down time and manage own projects within the team

What happens next
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply today!
#CB #1
 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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