Front Desk - Administrative Assistant Job Listing at Kelly Services in Phoenix, AZ (Job ID 10072532)

Description

Employment: 3 to 6 months with a possibility of being permament to the State of AZ.  

Shift: Day Shift | Monday to Friday | 8AM to 5PM | Oniste 

Pay Rate: $34.84/hr 

 

Summary of Responsibilities:  

The Administrative Support Specialist II provides essential front desk and administrative support to ensure smooth daily operations and exceptional customer service. This role serves as the first point of contact for visitors, customers, and vendors, manages shared inbox communications, processes incoming and outgoing mail, and handles sensitive legal documentation. 

Responsibilities:  

• Serve as the primary front desk contact, greeting and screening visitors, customers, and external vendors 

• Monitor and respond to departmental requests through a shared inbox, ensuring timely follow-up 

• Answer internal and external phone calls, manage voicemail messages daily, and resolve inquiries or complaints professionally 

• Coordinate warrant distribution processes and accept legal documents, including garnishments and service of legal process 

• Receive, sort, scan, and distribute incoming mail and packages, including confidential documents and ACH applications 

• Prepare and track outgoing mail and correspondence, maintaining daily logs of inbound and outbound items 

• Provide administrative support to staff and management, including backup assistance on administrative projects 

• Support business operations by following standard front desk procedures to ensure consistency and efficiency 

• Maintain professionalism, confidentiality, and accuracy in all customer-facing and administrative tasks 

Must-haves:  

• 2–3 years of client-facing or front desk administrative experience 

• Strong customer service and professional communication skills (phone, email, in person) 

• Experience managing shared inboxes, phone messages, and administrative workflows 

• Ability to handle confidential and legal documents with accuracy and discretion 

• Reliable attendance and dependable transportation 

• Availability for a virtual interview within 2 days 

• Ability to work 100% onsite 

Skills Desired/Preferred:  

• Experience in government, legal, or public-sector administrative environments 

• Familiarity with mail distribution, warrant processing, or document tracking systems 

• Experience supporting multiple departments or high-volume front desk operations 

• Strong organizational and time-management skills 

• Interest in transitioning to a full-time employee (FTE) role 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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