IT Advisor - SCCM Job Listing at Kelly Services in Houston, TX (Job ID 9395426)

Description

RESPONSIBILITIES:

• Develop and execute on plan for increasing overall desktop platform optimization and standardization. 
• Ensure operational excellence by managing the SCCM infrastructure and providing best practice guidance to Marathon Oil. Execute patch management strategy and ensure compliance with vulnerability patching. 
• Ensure correct installation, configuration, use and maintenance of the Microsoft SCCM Platform. 
• Oversee group policy including review of existing policies and proposed changes. 
• Create and manage application deployment objects for new and existing software. 
• Maintain ongoing communications with support teams regarding application issue resolution and general workstation management support. 
• Provide 3rd level support for the desktop platform. 
• Work with key platform vendors for support to resolve issues as well as platform strategy development. 
• Coordinate release of critical updates and support Windows Servicing Model. 
• Provide technical assistance to support groups as needed. 
• Monitor Microsoft SCCM Platform health and mitigate identified problems. 
• SCCM Client remediation/support, resolving and maintain SCCM client health on Workstations. Package/Troubleshooting/Support Applications Installation. 
• Operating system deployment, creation, update, and maintain. Monitor Incident and Service requests, to resolve or reassign to the appropriate resources to address.
•  Work with different support teams to determine root cause of issue an escalate as needed. 
• Interacting with clients as needed. 
• Provide mentoring, guidance and professional development support to others on staff when needed. 
• Work on special projects as needed. 
• ITIL Experience, understanding of change management processes. 
• Some networking experience for troubleshooting SCCM distribution issues. 
• Some experience with Elevated Privileged Management system (Similar to CyberArk EPM). 
• Some experience with Flexera Application Portal.

 

QUALIFICATIONS/MINIMUM REQUIREMENTS: 

• High School Diploma or equivalent, Bachelors preferred. 
• At least five (5) years' experience performing duties similar to those listed. 

 

Preferred: 

• Experience with application imaging preferred. 
• Experience working in an oil and gas setting preferred. 
• VMWare Horizon experience preferred. 
• Excellent written and verbal communication skills. 
• Problem analysis and resolution.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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