Legal Receptionist & Switchboard Job Listing at Kelly Services in Boston, MA (Job ID 9356625)

Description

Ready, set, go! Put your career in motion with a great, new opportunity. Join the Kelly® Professional & Industrial team as a Legal Receptionist & Switchboard with one of the best industries in the world for sustainable energy. 
 
Why you should apply to be a Legal Receptionist & Switchboard: 
· Pay Rate: $21 per hour   
· Employment Type: Long term temp, Temp to hire     
· Location: Boston, MA
· Schedule: First shift hours- Monday - Friday
· Great Advancement Opportunities  
· Overtime available 
· Weekly pay 
 
What a typical day as a Legal Receptionist & Switchboard might look like: 

• Provides exceptional customer service to the firm by performing a variety of job duties and responsibilities within the Legal environment.
• Maintains utmost professionalism and willingness to assist the Legal customers to include but not limited to law partners, paralegals and legal administrative assistants with value added services.
• Meets and greets all visitors and employees to the firm, providing them a professional welcome, going above and beyond in their service approach.
• Schedules meeting rooms, insuring that each conference room has the necessary supplies, beverages, video conferencing etc.
• prior to the clients meeting times.
• Answers all incoming telephone calls made to the firm, by following firm phone etiquette expectations and ensuring communication at a professional level.
• Engages in company and community service events or firm initiatives, philanthropies.
• Performs light clerical/admin asst duties:
• Performs a broad range of clerical duties that require knowledge of legal procedures and terminology as required.
• Prepares documents, maintains files and calendars, schedules appointments and meetings as required.
• Prepares legal documents and correspondence from draft or dictated text as required.
• Manages calendars and assists in meeting deadlines as required.
• Provides light housekeeping duties, maintaining an organized work space.
• Provides “value added” services as approved by Site Manager/Supervisor.
• Builds professional relationships with clients as well as employees within the firm.
• Educates themselves on the firm culture, the key people, the roles of those key people and assimilates themselves into the culture.
• Understands firm culture and expectations in regards to greeting clients and other visitors to the firm.
• Maintain proper visitor and guest security procedures as laid out by the firm.
• Monitors whereabouts of attorney's and staff in order to appropriately handle telephone calls, visitors and / or questions.
• Serve as firm concierge in regards to guests, clients and staff, familiarizing themselves with the area, restaurants, coffee houses etc.
• Maintain professional appearance and cleanliness of firm lobby.
• Orders supplies when necessary, organize supply room, supply closets etc.
• Performs light hospitality when necessary, coffee, water, order food, drinks.
• Performs other duties as assigned.

 This job might be an outstanding fit if you: 
 

• Must be fully vaccinated.
• Seeking resumes that reflect working experience and duties below:
• Be part of an engaged team working collaboratively to support our clients and their needs
• Understand and demonstrate the client journey and ability to apply these principals in everything we do, including telephone calls, email responses and working alongside other departments
• Offering an exceptional service to clients and visitors
• Be supportive, become the point of contact for day-day coordination for all client requirements
• Accountability for the client floor and areas, follow up on tentative bookings which may be in the system and ensure that GMRM matches the daily activity
• Complete video conference bookings with exact detail and accuracy. Where required escalate AV issues to the Front of House Technical Team to ensure client meetings are not impacted
• Be bold; use initiative and take ownership to resolve and accommodate any ad-hoc challenges or special requests in a calm and professional manner. Where resolutions cannot be implemented escalate to the appropriate line manager
• Be exceptional by ensuring all events are actioned as requested, be professional in your approach to all situations. Support and assist with the preparation of documents and subsequent delivery of materials is completed in a timely fashion.
• Embrace the company values to help build strong working relationships with colleagues, clients and users of our services
• To attend company briefings, team meetings and training sessions as and when required
• Excellent understanding and knowledge of the client journey,
• Follow all operational, HR, health & safety and environmental policies and procedures
• Actively collaborate with the catering coordinator to develop a comprehensive understanding of their requirement, so that bookings can be completed accurately
• Takes ownership to follow up on tentative bookings on a weekly basis to ensure there are no tentative or duplicate bookings in the system
• Assist any ad-hoc challenges in a calm and effective manner and where appropriate escalate to the line manager
• Receiving, Logging, Solving and Escalating helpdesk request and tickets
• Be attentive and provide support to users via helpdesk system, phone and walk ups
• Liaise with 3rd party suppliers and engineers to ensure SLAs are met
• Carry out other reasonable administration
• There is no extensive liftin, walking or standing. standard lift up to 50# but there is help.
• Candidates would need Prior receptionist experience in a corporate environment and must reflect as working experience on resume

What happens next: 
Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all our recruiters at Kelly will have access to your profile, expanding your opportunities even more! 
 
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Legal Receptionist & Switchboard today! 
 
#P3 
#CB 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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