Operations Clerk Job Listing at Kelly Services in Toledo, OH (Job ID US3584145_BH9899379)

Description

Job title: Operations Clerk

Location: Toledo, OH - 43659. Hybrid, onsite Tuesdays, Wednesdays and Thursdays, remote Mondays and Fridays.

Pay rate: $30 per hour

Shift: Monday to Friday, 8am to 5pm 

Contract length: 7 months

Interview: Onsite interview 

The Field Technical Team leads the effort to partner with OCCN members to ensure that Platinum and Preferred warrantied roofs are installed to our specifications with all required components. 

The Operations Clerk is a member of the Field Technical Team within the Roofing and Asphalt Business. This role is accountable for the initiation, coordination, and communication of roof inspections. This involves scheduling routes for Field Technical Specialists, ensuring the property is accessible (not too steep), initiating communication with contractors, organizing and documenting post job walk results, and initiating follow-up when required.

These post job walks include extended warranty inspections and Platinum pre-qualifying inspections. They are key to ensuring high quality installation practices by our Platinum and Preferred contractors; ultimately reducing claim liability.

JOB RESPONSIBILITIES
Service to our Customers (Internal and External)
- Collaborate with Field Technical Specialists to efficiently complete required post job walks
       - Utilizing appropriate software and standard work
       - Ensuring contractor post job walk requirements are being met
- Communicating specific details concerning the QA post job walks with all necessary parties
       - Prior to, and results of post job walk
- Update PQS, Box and QA spreadsheets for accurate reporting

Operational Efficiency
- Identify necessary updates/changes required to standard work and customer communication
- Update PQS with all communication for clear visibility of status
- Identify and take action to eliminate non-value-added activities within day to day operations
- Execute Standard Work
- Achieve 100% compliance with documented standard work

Teamwork
- Collaborates effectively with Field Technical and Sales teams
- Shares best practices with teammates

JOB REQUIREMENTS
MINIMUM QUALIFICATIONS:
- 2 years customer service or other related experience in a fast-paced office environment
- Very proficient in the use of Microsoft Office (Excel, Word, Outlook)

PREFERRED QUALIFICATIONS:
- Knowledge of Owens Corning Roofing Products

EXPERIENCE:
- Residential/Commercial Construction knowledge
- Able to identify and act on continuous improvement opportunities
- Demonstrated ability to work independently meeting deadlines and commitments in a pressured environment

KNOWLEDGE, SKILLS & ABILITIES:
- Excellent organization, prioritization, and time management skills
- Strong verbal and written communication skills
- Business acumen
- High attention to detail with the ability to handle multiple priorities
- Analytical with the ability to independently problem solve
- Building Product knowledge and a general understanding of residential/commercial construction
- Able to communicate with a variety of Professions and/or Skill Levels

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Find what's next with Kelly®.

As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

 Apply on company website