Description
Job Title: Operations Clerk - Ops Coordinator
Hourly Pay Rate: $20.00 to $29.00 (Factors affecting pay may include shift, geography, skills, education, experience, and other qualifications)
Company Overview:
ZOLL Medical is a growing, innovation-driven company at the forefront of delivering medical devices that save lives and software solutions that improve efficiency. With customers in more than 140 countries, we continue to expand our reach and product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used daily across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help technology—an industry first—to the world's only wearable defibrillator, our capabilities and features set us apart. None of this would be possible without the motivation and dedication of ZOLL employees, and we're invested in their success. We offer competitive salaries and a comprehensive benefits package. Join our team; it's a great time to be a part of ZOLL!
Job Summary:
Providing clerical support to the Preventive Maintenance team by performing various assigned duties.
Essential Functions:
- Assist the Preventive Maintenance team with daily duties.
- Electronic filing of PM completion files to corresponding service contracts.
- Enter Field PM order and schedule information into Salesforce.
- Input service requests in Oracle for Preventive Maintenance and service loaners.
- Investigate and collaborate with appropriate departments to resolve issues impacting the Preventive Maintenance process.
- Work on special projects as assigned by management.
- Attach supporting documents to Salesforce cases.
- Enter/manage preventive maintenance cases in ERP Oracle.
- Perform serial number inquiries and research.
- Enter sales orders to ship PM service kits to ZOLL technicians.
- Close PM service requests.
- Run daily reports.
Skills Requirements:
- Motivated self-starter with the ability to exercise independent judgment.
- Ability to work independently with little or no supervision.
- Capable of prioritizing activities and performing multiple tasks.
- Energetic, creative, and goal-oriented team player.
- Heightened sense of personal responsibility, including punctuality, attendance, and commitment.
- Attention to detail.
- Previous customer interface skills.
- Excellent oral and written communication skills.
- Strong organizational and internal customer interface skills.
- Experience with ERP systems, preferably Oracle.
- Experience with CRM systems, preferably Salesforce.
- Proficient in Microsoft Office (Excel, Word, PowerPoint, and Outlook).
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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