Payroll Coordinator Job Listing at Kelly Services in West Fargo, ND (Job ID 9443147)

Description

Payroll Representative
West Fargo, ND
Temporary
$20-22/hr

*Hours: Monday-Friday, 8am-5pm
*Duration: 12 Weeks

Kelly is seeking a Payroll Representative to work with our client, a leading global manufacturer, on a temporary basis for about 12 weeks. This is an excellent opportunity to join a growing and well-respected company!

The Payroll Representative position will be responsible for answering tier 2 incoming calls and tickets from current and past employees and retirees. This individual will work closely with other team members to provide outstanding service by answering questions and troubleshooting payroll related inquires.

Specifically, the Payroll Representative will:

• Answer or make calls to clients to identify and address their needs and/or assist with inquires
• Respond efficiently and accurately to callers, explaining possible solutions and ensuring that clients feel supported and valued
• Engage in active listening with callers, confirming or clarifying information
• Utilize software, databases, scripts, and additional tools appropriately
• Redirect clients to appropriate departments and teams when necessary
• Ensure all voicemails are answered timely
• Collaborate with other company departments when needed
• Follow all communication procedures, policies, and guidelines during every client interaction
• Coordinate with field HR business units for unemployment claims requests and disputes
• Utilize the third-party administration on-line web-site for reporting and process administration
• Coordinate with third-party vendor continuous training opportunities and processes improvement collaboration meetings

Qualifications:

• Education Required: HS Diploma Required; Associate's degree in accounting or finance preferred
• Experience Required: 0-2 years
• Payroll and/or call center experience preferred
• Experience working in a team environment
• Can-do and proactive attitude

Interviews are happening now! If qualified and interested, please apply to this posting ASAP or directly send your resume to nina599@kellyservices.com.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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