Quality Assurance Manager-Direct Hire Job Listing at Kelly Services in Franklin, NH (Job ID US3567486_BH9843954)

Description

At Kelly®, we're passionate about helping you find a job that works for you. We are seeking an experienced Quality Assurance Manager to oversee and enhance our Quality Management System (QMS) and ensure compliance with quality standards.

The ideal candidate will be responsible for monitoring performance, managing quality assurance technicians, and driving continuous improvement initiatives in manufacturing processes.

Location: Franklin, NH
Job Type: Direct Hire
Pay Rate: $40-48, based on experience 
Schedule: 7am-3:00pm 

Duties and Responsibilities:

• Monitor the performance of the entire Quality Management System, including procedures, manuals, work instructions, and related documentation to ensure effectiveness and efficiency.
• Plan and develop Quality Assurance Technicians to support manufacturing activities such as receiving inspections, in-process inspections, final inspections, dock audits, first articles, in-process audits, and inspection methods.
• Supervise Quality Department personnel to ensure prompt and accurate responses to quality issues, analyzing testing results, and maintaining open communication with other departments for maximum efficiency.
• Collaborate with management, supervision, and the workforce to implement standardized work processes to reduce internal and external nonconforming products and rework.
• Analyze and interpret customer blueprints, data, manuals, and other materials to determine specifications, inspection and testing procedures, and the requirements for measuring instruments.
• Serve as the liaison between the company and customers to resolve quality problems and manage the Customer Return/Complaint process, ensuring appropriate containment, root cause analysis, corrective actions, and verification actions are taken.
• Represent the voice of the customer on the manufacturing floor and the company during customer quality audits.
• Maintain knowledge of ISO standards and objectives, reinforcing them as needed.
• Utilize Lean Six Sigma (LSS) tools and concepts to assist in process improvements.
• Develop and follow Tactical/Strategic Plans as set forth by the President, including developing budgets and cost control measures for the Quality Department.

Minimum Education, Experience, and Skills Required:

• 5-10 years of experience in a quality or manufacturing discipline, preferably in a managerial capacity.
• Knowledge of ISO 9001:2015 standards and experience with internal/external audits.
• Experience with the implementation of standards and procedures to achieve and maintain automotive industry quality certifications (e.g., IATF 16949, ISO 14001) preferred.
• Familiarity with APQP and PPAP process requirements (e.g., process flow, control plans, PFMEAs) preferred.
• ASQ-CQE (Certified Quality Engineer) and ASQ-CQA (Certified Quality Auditor) or ISO/QS Lead Assessor credentials preferred.
• Knowledge of multiple problem-solving methods (e.g., Six Sigma, Statistical Process Control, PFMEAs, 5 Whys, Fishbone diagrams).
• Understanding of blueprint drawings and GD&T as applicable.
• Bachelor of Science in Engineering or related technical field preferred.
• Proficiency in Microsoft Office and computer literacy required.
• Strong written and verbal communication skills preferred.
• Ability to deliver presentations preferred.

What happens next
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Quality Assurance Manager today!

#GRACE

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Put your skills to work.

There are a lot of different light industrial jobs out there. Kelly® Professional & Industrial recruiters are focused on only offering opportunities with companies that provide competitive pay, safe work environments, and cultures that recognize your value. Whether you're looking for flexible shifts, performance bonuses, or a progressive work culture—we're dedicated to finding the very best opportunities for you.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

 Apply on company website