Real Estate Secured Lending (RESL) Job Listing at Kelly Services in Vancouver, BC (Job ID CA3615636_BH10001881)

Description

JOB TITLE: Operations Officer I – Real Estate Secured Lending (RESL)

SELLING POINTS OF POSITION:

• Long-term role with potential for extension and permanent hire
• Entry point to underwriting roles, with clear career progression toward RESL underwriting based on performance

BEST VS AVERAGE CANDIDATE:

• Previous experience with mortgage lending concepts
• Strong communication and problem-solving skills
• Detail-oriented with ability to manage multiple systems and regulatory requirements

SUMMARY OF DAY-TO-DAY RESPONSIBILITIES:

• Provide operational support to the Sales Channel and Credit Underwriting teams with a customer-focused approach
• Review, update, and analyze credit documentation to ensure submission quality and regulatory compliance
• Execute multiple-step tasks related to Real Estate Secured Lending products across various systems and applications
• Assist in ensuring documentation meets all legal and credit policy requirements

MUST HAVE:

• Previous experience in a professional or corporate environment
• Strong communication skills, both written and verbal
• Proven problem-solving abilities

NICE TO HAVE:

• Experience in mortgage lending or related financial services

DISQUALIFIERS:

• Mortgage or real estate license (candidates holding these will not be considered)

EDUCATION:
Post-secondary education required

KEY ACCOUNTABILITIES:
CUSTOMER:

• Provide guidance and support to business partners on a broad range of credit products within assigned authorization limits
• Deliver operational and credit processing activities to meet business objectives and Service Level Agreements (SLAs)
• Ensure complete and accurate data input in the origination system, supporting loan documentation preparation
• Reconcile, verify, and process all necessary credit support materials to facilitate customer credit approval
• Respond to business partner or customer inquiries by reviewing credit files and documentation
• Address and escalate issues promptly to ensure efficient problem resolution
• Interpret credit policies, legal requirements, and regulatory guidelines to ensure loan documents comply with standards
• Provide direction and assist the team with complex account administration issues as required

 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn't always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we're pretty good at it!

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

 Apply on company website