Office Nurse Manager Job Listing at Lexington Medical Center in West Columbia, SC (Job ID 1358753600)

Description

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Research
Full Time
Day Shift
Days

Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bed teaching hospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcare and was first in the state to achieve Magnet with Distinction status for excellence in nursing care. Consistently ranked as best in the Columbia Metro area by U.S. News & World Report, Lexington Health delivers more than 4,000 babies each year, performs more than 34,000 surgeries annually and is the region's third largest employer.

Lexington Health also includes an accredited Cancer Center of Excellence, the state's first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer's care center. Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.

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 The Office Nurse Manager-Research assists the Director of Clinical Research with the on-going growth and development of the research culture within the Lexington Health network. The manager will oversee the daily operations of research nurse/coordinators. The manager may also serve in the role of research nurse/coordinator as needed assisting with the organization and collection of data, documentation and record keeping activities pertaining to clinical research studies being conducted within the network. Administrative and operational responsibilities include all aspects of clinical compliance and optimizing the work environment to facilitate open communications and professional excellence.

 Minimum Education: BS in Nursing. Masters in Healthcare or Business related field preferred. Minimum Years of Experience: 3 Years of experience as a RN and 2 years in supervisory or lead capacity; 2 years of supervisor or lead capacity may be concurrent with 3 year requirement as a RN. Substitutable Education & Experience (Optional): None Required Certifications/Licensure: Current RN License to practice in the State of South Carolina; Research Certification through approved research organization within 3 years of date of hire. Required Training: Experience or familiarity with financial reports, managing revenue, and performance indicators
 

• Provides excellent customer service to external and internal customers. Reviews and monitors patient and customer satisfaction including reviewing feedback from patients and customers and developing action plans with staff to meet satisfaction goals. 
• Builds and strengthens relationships based on mutual respect and trust. Fosters cooperation, open communication, and collaborative decision making among peers and staff. Exemplifies and holds others accountable adhering to LMC's Service Expectations policy. 
• Serves as patient and family advocate.
• Ability to acquire and administer human, financial, material and information resources in a manner that instills staff and customer trust and accomplishes the organization's mission.
• Measures and monitors employee satisfaction. Reviews feedback and develops action plans with staff to drive improvement. 
• Works to ensure that the practice stays within budget parameters. Prepares reports and statistical summaries for the physicians and Operations Director or Division Administrator as requested. Provides monthly reporting recommendations or action plans on any issues.
• Develops employees by offering challenging growth opportunities and managing performance by overseeing work, providing feedback and holding employees accountable for unsatisfactory behavior including recommending and initiating personnel action for performance issues utilizing appropriate channels and procedures
• Evaluates staff performance for probationary period and annual performance appraisals 
• Reallocates staff among teams as needed to meet patient care needs 
• Sets example for clinical staff by ensuring all personal certification and mandatory education requirements are met 

1. Assists Director of Clinical Research 2. Develops and administers programs, procedures and guidelines to help align research with the strategic goals of LMC 3. Formulate strategies and plans to grow research within LMC network 4. Provides excellent customer service to external and internal customers 5. Builds and strengthens relationships based on mutual respect and trust. Fosters cooperation, open communication, and collaborative decision making among peers and staff. Exemplifies and holds others accountable adhering to LMC's Service Expectations policy. 6. Develops working relationship with outside vendors, sponsors and other health care facilities while representing LMC's standards 7. Maintains an ongoing working knowledge of applicable research regulations and standards to ensure compliance 8. Oversees all clinical operations related to conduct of the clinical trial (i.e. informed consent, procedure, visit coordination, supply accountability). 9. Ability to acquire and administer human, financial, material and information resources in a manner that instills staff and customer trust and accomplishes the organization's mission. Office Nurse Manager - Research Page 2 of 3 10.Works to ensure that the department stays within budget parameters. Prepares reports and statistical summaries for the physicians and Division Administrator as requested. Provides monthly reporting recommendations or action plans on any issues. 11.Develops employees by offering challenging growth opportunities and managing performance by overseeing work, providing feedback and holding employees accountable for unsatisfactory behavior including recommending and initiating personnel action for performance issues utilizing appropriate channels and procedures. 12.Evaluates staff performance for probationary period and annual performance appraisals 13.Seeks out potential clinical trial opportunities 14.Responsible for the oversight of subject recruitment, patient care, adverse event reporting, preparing the case report form (CRF), submitting CRFs and other data to the Sponsor as necessary and study close-out. 15.Clear on-going communication with patients, physician investigators, sponsors and other key players throughout the clinical trial process. 16.Sets example by meeting all requirements as defined by Lexington Medical Center's policies including but not limited to completing yearly safety training, completing other mandatory classes, and meeting departmental attendance requirements. 17.All other duties as assigned.  

We are committed to offering quality, cost-effective benefits choices for our employees and their families:

• Day ONE medical, dental and life insurance benefits 
• Health care and dependent care flexible spending accounts (FSAs)
• Employees are eligible for enrollment into the 403(b) match plan day one.  LHI matches dollar for dollar up to 6%.
• Employer paid life insurance – equal to 1x salary
• Employee may elect supplemental life insurance with low cost premiums up to 3x salary 
• Adoption assistance
• LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
• Tuition reimbursement
• Student loan forgiveness

Equal Opportunity Employer
It is the policy of Lexington Health to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. Lexington Health strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. Lexington Health endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee's desires and abilities and the hospital's needs.