Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Associate Specialist, Legal Services OVERVIEWAt Mastercard, we are committed to protecting our network from being used to facilitate money laundering and terrorist financing, and ensuring that sanctions and export controls requirements are met. Mastercard's Global Compliance group has implemented programs to help determine if in internal and external customers have effective compliance programs in place to meet Mastercard and regulatory requirements. The Global Business Services Center (GBSC) is the shared services organization for Mastercard. The GBSC supports Global Compliance in meeting its compliance obligations.
The Associate Analyst, Compliance Service role is located in the GBSC and reports to the Manager, GBSC Compliance Services. The Associate Analyst will support the Global Compliance team by conducting AML and sanctions-related support activities as part of the customer onboarding and monitoring processes. Working under general supervision, this role will require inputting, validating, and reporting information in onboarding and tracking tools, managing a shared email mailbox, performing lower risk customer monitoring activities, and other projects.
ROLE
• Enter customer application information into customer due diligence tool
• Perform regular reviews of system inputs for accuracy of data input
• Assist with tracking and status reporting of customer onboarding reviews
and other work performed by the team.
• Monitor shared email mailbox for timely responses and resolution of
customer and internal partner queries.
• Ensure Adherence to defined SLAs while contributing to automation
initiatives and performance improvement efforts to enhance process
efficiency and accuracy.
ALL ABOUT YOU
EXPERIENCE
• Equivalent of a US Bachelor's or Associate's degree, or 2-3 years'
experience in data entry, compliance, or financial services.
• Compliance or risk management experience in the financial services
industry preferred.
KNOWLEDGE/TECHNICAL SKILLS
• Good knowledge of MS Office products – Excel, Word and PowerPoint
• Demonstrated success with work requiring attention to detail and accuracy.
• Knowledge of AML or payments-related industry experience is a plus
PERSONAL ATTRIBUTES
• Motivated self-starter with an appetite to learn and grow in a regulatory
compliance function
• Follow procedures with limited supervision and follow-up, handle multiple
tasks simultaneously, and consistently meet established deadlines
• Confidently ask questions when variances in standard processes are
detected and offer suggestions for process improvements
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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